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Team Leader, Management Support

1 month ago

Quebec City, Canada Desjardins Full time

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

Job Level

NV-08

As team leader, you provide management support for the team. You coordinate your unit’s activities, action plans and initiatives. You coach and guide a team composed primarily of specialized technical employees and professionals, assign tasks and activities, and regularly monitor progress. You support talent development and employee engagement by creating a positive, motivating work environment where everyone’s contribution is valued. Your projects and initiatives require extensive knowledge of your line of work.

You have functional authority over the team and manage individual performance. You share ideas and help solve problems using your analytical skills and extensive knowledge of the line of business. You interact with stakeholders working in other fields.

General Information on the Position

Main responsibilities- Help determine your unit’s service offer and ensure your projects and activities are planned and executed.- Meet targets on time and on budget and manage results, performance, quality and client/partner satisfaction.- Help develop training and skills development strategies and action plans for team members.- Help resolve complaints and problems in accordance with the organization’s practices.- Play a non-decision-making role in hiring, performance management, discipline, and skills development. Manage the budget.

Other working conditions- The work arrangement for the position is ybrid work #LI-Hybrid- Number of jobs available : 1

**Qualifications**:
- Bachelor’s degree in a related field- A minimum of two years of relevant experience

Please note that other combinations of qualifications and relevant experience may be considered- For vacant positions available in Quebec, please note that knowledge of French is required

Desjardins Cross-sector skills

Action oriented, Customer Focus, Differences, Engagement, Nimble learning

Key competencies for the job

Develops talent, Directs work

Work Location

Caisse Desjardins Des Rivières de Québec

Trade Union

Non Syndiqué

Unposting Date

2023-02-10

Job Family

Management support and expertise support (FG)

Desjardins Group is the largest cooperative financial group in Canada, and one of the largest employers in the country. It offers a full range of financial products and services and is home to a wealth of expertise in property and casualty insurance, life and health insurance, wealth management, services for businesses of all sizes, securities brokerage, asset management, venture capital, and secure, leading-edge virtual access methods.

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