Purser, In-flight Services Yow
2 weeks ago
Job Summary:
Reporting to the Manager, In-Flight Services, the YOW Purser, In-flight Services is responsible for ensuring the safety of passengers and flight attendants on board the aircraft.
Duties & Responsibilities:
- Responsible to the Captain for duties pertaining to passenger safety and comfort as well as Supervision of Flight Attendants- Responsible for control of the onboard service- Responsible to monitor the performance of Flight Attendants- Responsible to ensure Flight Attendant proficiency in their safety knowledge and that the highest standards of service are met on every flight- Responsible to achieve a good comfortable working environment for the crew and a pleasant traveling experience for the passengers- Responsible for In-Flight documentation pertinent to the flight- Obtain necessary flight details and to relay this information to the flight attendant- Carry out duties assigned by the Captain in matters concerning passenger safety and passenger relations- Assume responsibility of the flight attendant while on assignments away from home base- Responsible for the adherence of Porters Brand and Service Standards- Mentor, coach and motivate Cabin Crew to ensure the highest standards of safety and the consistent delivery of premium service onboard
- Actively participate in Porter’s Safety Management System (SMS) including, reporting hazards and incidents encountered in daily operations Any other duties assigned by Manager, In-Flight Services
Behavioural Competencies:
**Concern for Safety**: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.**Teamwork**: Working collaboratively with others to achieve organizational goals.**Passenger/Customer Service**: Providing service excellence to internal and/or external customers (passengers).**Initiative**: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.**Results Focus**: Focusing efforts on achieving high quality results consistent with the organization’s standards.**Fostering Communication**: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.
Qualifications:
- A minimum of one (1) to two (2) years of experience as a flight attendant is required- Three (3) to four (4) years of experience working with the public in a customer service role is required- Previous work experience as an In-Charge Flight Attendant is considered an asset- Proven leadership skills from prior work experience- Superior communication and interpersonal skills- Excellent process analysis and problem-solving skills- Demonstrate a safety-first mindset,- Must successfully pass Initial Flight Attendant Training and maintain qualifications in order to operate as a Purser- Must demonstrate strong interpersonal, communication and leadership skills with the ability to proactively follow-up where needed and provide constructive feedback- Must have excellent safety and customer service knowledge- Must have the ability to work independently and as part of a team
- Mandatory COVID-19 Vaccination
Company Description:
-
Purser, In-Flight Services
2 months ago
Ottawa, Canada Porter Airlines Full timeJob Summary Reporting to the Manager, In-Flight Services, the YOW Purser, In-Flight Services is responsible for ensuring the safety of passengers and flight attendants on board the aircraft. Duties & Responsibilities Responsible to the Captain for duties pertaining to passenger safety and comfort as well as Supervision of Flight Attendants Responsible for...
-
Purser, In-flight Services
2 months ago
Ottawa, Canada Porter Airlines Inc. Full timeJob Summary: Reporting to the Manager, In-Flight Services, the YOW Purser, In-Flight Services is responsible for ensuring the safety of passengers and flight attendants on board the aircraft. Duties & Responsibilities: - Responsible to the Captain for duties pertaining to passenger safety and comfort as well as Supervision of Flight Attendants- Responsible...
-
Purser, In-flight Services
5 days ago
Ottawa, Canada Porter Airlines Inc. Full timeJob Summary: Reporting to the Manager, In-Flight Services, the YOW Purser, In-Flight Services is responsible for ensuring the safety of passengers and flight attendants on board the aircraft. Duties & Responsibilities: - Responsible to the Captain for duties pertaining to passenger safety and comfort as well as Supervision of Flight Attendants- Responsible...
-
Purser, In-Flight Services
4 days ago
Ottawa, Ontario, Canada Porter Airlines Inc. Full timeJob SummaryReporting to the Manager, In-Flight Services, the YOW Purser, In-Flight Services is responsible for ensuring the safety of passengers and flight attendants on board the aircraft.Duties & ResponsibilitiesResponsible to the Captain for duties pertaining to passenger safety and comfort as well as Supervision of Flight AttendantsResponsible for...
-
Purser, In-Flight Services
2 months ago
Ottawa, ON, Canada Porter Airlines Inc. Full timeJob Summary Reporting to the Manager, In-Flight Services, the YOW Purser, In-Flight Services is responsible for ensuring the safety of passengers and flight attendants on board the aircraft. Duties & Responsibilities Responsible to the Captain for duties pertaining to passenger safety and comfort as well as Supervision of Flight Attendants Responsible...
-
Supervisor, In-Flight Services E195-E2 YOW
3 days ago
Ottawa, Canada Porter Airlines Inc. Full timeJob SummaryReporting to the Manager, In-Flight Services, the Supervisor, In-Flight Services is responsible for the daily supervision and oversight of cabin crew and all related responsibilities. Duties & ResponsibilitiesPerforms regular ramp inspections to validate Cabin Crew compliance with Canadian Aviation Regulations, workplace safety and Porter’s...
-
Supervisor, In-Flight Services E195-E2 YOW
3 days ago
Ottawa, Canada Porter Airlines Inc. Full timeJob SummaryReporting to the Manager, In-Flight Services, the Supervisor, In-Flight Services is responsible for the daily supervision and oversight of cabin crew and all related responsibilities. Duties & ResponsibilitiesPerforms regular ramp inspections to validate Cabin Crew compliance with Canadian Aviation Regulations, workplace safety and Porter’s...
-
Supervisor, In-flight Services E195-e2 Yow
7 days ago
Ottawa, Canada Porter Airlines Inc. Full timeJob Summary: Reporting to the Manager, In-Flight Services, the Supervisor, In-Flight Services is responsible for the daily supervision and oversight of cabin crew and all related responsibilities. Duties & Responsibilities: - Performs regular ramp inspections to validate Cabin Crew compliance with Canadian Aviation Regulations, workplace safety and...
-
Flight Attendant
3 days ago
Ottawa, Canada Flightattendantcanada Full timeReporting to the Manager, In-Flight Services, the YUL Purser, In-Flight Services is responsible for ensuring the safety of passengers and flight attendants on board the aircraft.Duties & ResponsibilitiesResponsible to the Captain for duties pertaining to passenger safety and comfort as well as Supervision of Flight AttendantsResponsible for control of the...
-
Flight Attendant
3 days ago
Ottawa, Canada Flightattendantcanada Full timeReporting to the Manager, In-Flight Services, the YUL Purser, In-Flight Services is responsible for ensuring the safety of passengers and flight attendants on board the aircraft.Duties & ResponsibilitiesResponsible to the Captain for duties pertaining to passenger safety and comfort as well as Supervision of Flight AttendantsResponsible for control of the...
-
Flight Attendant
3 weeks ago
Ottawa, Canada Porter Airlines Inc. Full timeJob SummaryReporting to the Manager, In-Flight Services, this position is responsible for ensuring the safety and well-being of Porter passengers while consistently delivering our brand promise of Flying Refined. Duties & ResponsibilitiesEnsure the safety and security of all passengersEffortlessly deliver friendly and attentive service to maintain passenger...
-
Flight Attendant
3 weeks ago
Ottawa, Canada Porter Airlines Inc. Full timeJob SummaryReporting to the Manager, In-Flight Services, this position is responsible for ensuring the safety and well-being of Porter passengers while consistently delivering our brand promise of Flying Refined. Duties & ResponsibilitiesEnsure the safety and security of all passengersEffortlessly deliver friendly and attentive service to maintain passenger...
-
Flight Attendant
3 weeks ago
Ottawa, Canada Porter Airlines Inc. Full timeJob SummaryReporting to the Manager, In-Flight Services, this position is responsible for ensuring the safety and well-being of Porter passengers while consistently delivering our brand promise of Flying Refined. Duties & ResponsibilitiesEnsure the safety and security of all passengersEffortlessly deliver friendly and attentive service to maintain passenger...
-
Flight Attendant
3 weeks ago
Ottawa, Canada Porter Airlines Inc. Full timeJob SummaryReporting to the Manager, In-Flight Services, this position is responsible for ensuring the safety and well-being of Porter passengers while consistently delivering our brand promise of Flying Refined. Duties & ResponsibilitiesEnsure the safety and security of all passengersEffortlessly deliver friendly and attentive service to maintain passenger...
-
Flight Attendant
3 weeks ago
Ottawa, Canada Porter Airlines Inc. Full timeJob SummaryReporting to the Manager, In-Flight Services, this position is responsible for ensuring the safety and well-being of Porter passengers while consistently delivering our brand promise of Flying Refined. Duties & ResponsibilitiesEnsure the safety and security of all passengersEffortlessly deliver friendly and attentive service to maintain passenger...
-
Customer Service Representative
4 weeks ago
Ottawa, Canada Porter Airlines Inc. Full timeJob Summary: Reporting to the Station Manager, Ottawa - YOW and working collaboratively with the broader team, the Customer Service Representative contributes to the efficient day-to-day operations of the department and delivers an elevated level of attentive and thoughtful service to Porter passengers. Duties & Responsibilities: - Provide high-quality...
-
Flight Attendant
2 weeks ago
Ottawa, Canada Porter Airlines Inc. Full timeJob Summary: Reporting to the Manager, In-Flight Services, this position is responsible for ensuring the safety and well-being of Porter passengers while consistently delivering our brand promise of Flying Refined. Duties & Responsibilities: - Ensure the safety and security of all passengers- Effortlessly deliver friendly and attentive service to maintain...
-
Aircraft Certification Authority
1 month ago
Ottawa, ON, Canada Porter Airlines Inc. Full timeAt Porter Airlines, a rewarding Aircraft Engineer career awaits. Licensed Aircraft Maintenance Engineers with a Dash-8/Embraer E Jet Type Rating and Heavy Turboprop or other transport category aircraft Type Rating, hired between now and June 14, 2024, will receive a one-time $25,000 signing bonus. Reporting to the Manager, Line Maintenance, The Aircraft...
-
Manager Service Delivery
4 weeks ago
Ottawa, Canada Canadian Air Transport Security Authority Full timeThe Canadian Air Transport Security Authority (CATSA) has one (1) exciting indeterminate opportunity within the Operations branch at the Ottawa International Airport (YOW). This position represents an opportunity for career-driven individuals seeking a position within an organization that inspires growth and promotes excellence to make a difference and...
-
Manager Service Delivery
3 weeks ago
Ottawa, Canada Canadian Air Transport Security Authority Full timeThe Canadian Air Transport Security Authority (CATSA) has one (1) exciting indeterminate opportunity within the Operations branch at the Ottawa International Airport (YOW). This position represents an opportunity for career-driven individuals seeking a position within an organization that inspires growth and promotes excellence to make a difference and...
