Dispatcher

1 week ago

Toronto, Canada Provincial Smart Home Services Full time

**Company Review**: _Provincial Smart Home Services _is one of Canada's fastest-growing companies. We provide residential homeowners with the latest Smart Home and HVAC products as well as 24/7 protection on their new equipment.

A HVAC dispatcher is responsible for coordinating and dispatching HVAC (Heating, Ventilation, and Air Conditioning) technicians to various job sites. They play a crucial role in ensuring efficient scheduling and timely response to service requests.

**Role**: HVAC Dispatcher

**Responsibilities**:
Gather detailed information about the customer's HVAC issues, including the type of problem, location, and urgency.

Schedule and dispatch appropriate HVAC technicians to the customer's location based on their expertise, availability, and proximity.

Coordinate with technicians to optimize their routes and ensure timely arrivals at job sites.

Communicate job details, including customer information, service requirements, and special instructions, to the assigned technicians.

Monitor the progress of ongoing jobs and update customers on technician arrival times or any changes in the schedule.

Maintain accurate records of service calls, including customer information, job details, and technician assignments.

Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction.

Collaborate with other departments, such as sales or maintenance, to coordinate service activities and meet customer needs.

Assist in managing inventory of spare parts, equipment, and supplies to ensure technicians have necessary resources for their jobs.

Stay updated on industry trends, new technologies, and regulations related to HVAC systems to effectively assist customers and technicians.

Adhere to company policies, procedures, and safety standards at all times.

**Requirements**:
High school diploma or equivalent; additional certification or training in HVAC systems is a plus.

Proven experience in a similar role, preferably in the HVAC industry or related field.

Strong knowledge of HVAC systems, components, and terminology.

Excellent organizational and time management skills to effectively prioritize and schedule multiple service requests.

Outstanding communication and interpersonal skills for effective coordination with customers and technicians.

Ability to remain calm and make sound decisions in high-pressure situations.

Proficient computer skills and experience with dispatching software or tools.

Ability to work in a fast-paced environment and handle a high volume of service requests.

Flexibility to work evenings, weekends, and holidays as needed.

Knowledge of local geography and ability to provide accurate directions to technicians.

Demonstrated problem-solving skills and ability to think on your feet.

Attention to detail and accuracy in recording and documenting information.

Sales Force background

We are an equal opportunity employer and value diversity in our workforce. We encourage all qualified individuals to apply.

**Salary**: $22.00 per hour

Schedule:

- Monday to Friday

Application question(s):

- Do you have a dispatching license / certificate?

**Experience**:

- dispatching: 1 year (required)

Work Location: In person

  • Dispatcher

    Found in: beBee jobs CA - 2 weeks ago

    Toronto, Ontario, Canada GoFor Full time

    Salary: General Summary:Reporting to the Team Lead, Dispatch, the Dispatcher will be responsible for effectively and efficiently dispatching inbound delivery requests to our drivers in order to meet or exceed the customer SLA. Dispatchers will proactively and effectively communicate to customers and drivers while an order is in progress to be completed....

  • Dispatcher

    Found in: beBee S CA - 1 week ago

    Toronto, Canada GoFor Full time

    Salary: General Summary:Reporting to the Team Lead, Dispatch, the Dispatcher will be responsible for effectively and efficiently dispatching inbound delivery requests to our drivers in order to meet or exceed the customer SLA. Dispatchers will proactively and effectively communicate to customers and drivers while an order is in progress to be completed....

  • Dispatcher

    Found in: Talent CA C2 - 1 week ago

    Toronto, Canada Ontario Redimix - A CRH Company Full time

    Job ID: 494081  Work Type: Full Time Permanent  Ontario Redimix, A CRH Company is currently hiring a Dispatcher to join  their growing team! Who we are Recognized as one of Greater Toronto's Top 100 Employers, Ontario Redimix has been a trusted supplier, providing the materials, expert advice and value-added services to build roads, highways,...

  • Crew Dispatcher

    2 weeks ago

    Toronto, Canada ALSTOM Full time

    Crew Dispatcher **Crew Dispatcher** **Permanent/Full Time** **1 Position available** **DESCRIPTION** In your role you will: - Provide mentoring and support to all crew dispatchers, once qualified. Ensure everyone is operating safely and in compliance with all Alstom policies and procedures and all GO Manual Procedures. - Ensure all assignments are...

  • Crew Dispatcher

    2 days ago

    Toronto, Canada ALSTOM Full time

    Crew Dispatcher **Crew Dispatcher** **Permanent/Full Time** **1 Position available** **DESCRIPTION** In your role you will: - Provide mentoring and support to all crew dispatchers, once qualified. Ensure everyone is operating safely and in compliance with all Alstom policies and procedures and all GO Manual Procedures. - Ensure all assignments are...

  • Dispatcher in Training

    6 days ago

    Toronto, Canada Air Canada Full time

    **Description** **Being part of Air Canada is to become part of an iconic Canadian symbol. Are you passionate about reaching new heights teamwork and making a meaningful contribution? Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.** Performing one of aviation's most important roles, flight...

  • Flight Dispatcher

    3 days ago

    Toronto, Canada Porter Airlines Inc. Full time

    Job Summary: All dispatchers on duty report to the Chief Dispatcher and are responsible, to the Manager, System Operations Control Centre. A dispatcher, qualified as per CAR section 705.110, is assigned the responsibility of exercising safe and efficient operational control over Porter Airlines Inc. flights in conjunction with the pilot-in-command. Duties &...

  • Security Dispatcher

    Found in: Talent CA C2 - 2 days ago

    Toronto, Canada GardaWorld Full time

    Are you ready to suit up?If you are looking for a job where you have significant responsibility, this is the one for you! As a Dispatcher, you will play a key role in communication between agents, customers and supervisors!What's in it for you?Pay rate of $18. 48 per hourComprehensive health benefitsFulltime hoursUniform provided at no costOpportunities to...

  • Security Dispatcher

    Found in: Talent CA C2 - 1 week ago

    Toronto, Canada GardaWorld Full time

    Are you ready to suit up?If you are looking for a job where you have significant responsibility, this is the one for you! As a Dispatcher, you will play a key role in communication between agents, customers and supervisors!What's in it for you?Pay rate of $18. 48 per hourComprehensive health benefitsFulltime hoursUniform provided at no costOpportunities to...

  • Security Dispatcher

    Found in: Talent CA C2 - 1 week ago

    Toronto, Canada GardaWorld Full time

    Are you ready to suit up?If you are looking for a job where you have significant responsibility, this is the one for you! As a Dispatcher, you will play a key role in communication between agents, customers and supervisors!   What's in it for you?Pay rate of $18.48 per hourComprehensive health benefits  Fulltime hoursUniform provided at no...

  • Security Dispatcher

    Found in: Talent CA C2 - 1 day ago

    Toronto, Canada GardaWorld Full time

    Are you ready to suit up?If you are looking for a job where you have significant responsibility, this is the one for you! As a Dispatcher, you will play a key role in communication between agents, customers and supervisors!   What's in it for you?Pay rate of $18.48 per hourComprehensive health benefits  Fulltime hoursUniform provided at no...

  • Dispatcher in Training

    1 week ago

    Toronto, Canada Air Canada Full time

    **Description** **Location**:Toronto, ON, Canada (Onsite) **Starting Salary**:$25.06/hour **Branch**: Crew Planning, Scheduling and Administration **Category**: Unionized (CALDA) **Being part of Air Canada is to become part of an iconic Canadian symbol. Are you passionate about reaching new heights teamwork and making a meaningful contribution? Let your...

  • dispatcher, trucks

    Found in: Talent CA 2 C2 - 1 week ago

    Toronto, Canada TOPNOTCH DISPOSAL SERVICES INC Full time

    Education: Secondary (high) school graduation certificateExperience: 7 months to less than 1 yearTasksEnsure accuracy of completed time sheets, payroll and other summariesEnsure proper functioning of equipmentMaintain work records and logsMonitor personnel workloads and locationsAdvise vehicle operators of traffic and other problemsAssist with maintenance of...

  • dispatcher, trucks

    Found in: Talent CA 2 C2 - 17 hours ago

    Toronto, Canada TOPNOTCH DISPOSAL SERVICES INC Full time

    Education: Secondary (high) school graduation certificateExperience: 7 months to less than 1 yearTasksEnsure accuracy of completed time sheets, payroll and other summariesEnsure proper functioning of equipmentMaintain work records and logsMonitor personnel workloads and locationsAdvise vehicle operators of traffic and other problemsAssist with maintenance of...

  • Security Dispatcher

    Found in: Talent CA C2 - 2 weeks ago

    Toronto, Canada GardaWorld Full time

    Are you ready to suit up? If you are looking for a job where you have significant responsibility, this is the one for you! As a Dispatcher, you will play a key role in communication between agents, customers and supervisors! What's in it for you? Pay rate of $18.48 per hour Comprehensive health benefits Fulltime hours ...

  • dispatcher, trucks

    Found in: Talent CA 2 C2 - 1 week ago

    Toronto, Canada TOPNOTCH DISPOSAL SERVICES INC Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateTasksEnsure accuracy of completed time sheets, payroll and other summariesEnsure proper functioning of equipmentMaintain work records and logsMonitor personnel workloads and locationsAdvise vehicle operators of traffic and other problemsAssist with maintenance of communications...

  • dispatcher, trucks

    Found in: Talent CA 2 C2 - 2 days ago

    Toronto, Canada TOPNOTCH DISPOSAL SERVICES INC Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateTasksEnsure accuracy of completed time sheets, payroll and other summariesEnsure proper functioning of equipmentMaintain work records and logsMonitor personnel workloads and locationsAdvise vehicle operators of traffic and other problemsAssist with maintenance of communications...

  • CCTV / Dispatcher

    2 weeks ago

    Toronto, Canada Projects by 91 Inc Full time

    Job Posted: 15 Apr 24 Application Deadline: 29 Apr 24 Role: CCTV / Dispatcher Department: Risk Management Start Date: May 2024 Salary Range: $25/hour Job Status: Seasonal, Part-Time, Casual Location: Toronto, ON – Role may require you to travel Projects by 91 Inc is a Toronto based dynamic event management company specializing in creating...

  • CCTV / Dispatcher

    2 weeks ago

    Toronto, Canada Projects by 91 Inc Full time

    Job Posted: 15 Apr 24 Application Deadline: 29 Apr 24 Role: CCTV / Dispatcher Department: Risk Management Start Date: May 2024 Salary Range: $25/hour Job Status: Seasonal, Part-Time, Casual Location: Toronto, ON – Role may require you to travel Projects by 91 Inc is a Toronto based dynamic event management company specializing in creating...

  • CCTV / Dispatcher

    2 weeks ago

    Toronto, Canada Projects by 91 Inc Full time

    Job Posted: 15 Apr 24 Application Deadline: 29 Apr 24 Role: CCTV / Dispatcher Department: Risk Management Start Date: May 2024 Salary Range: $25/hour Job Status: Seasonal, Part-Time, Casual Location: Toronto, ON – Role may require you to travel Projects by 91 Inc is a Toronto based dynamic event management company specializing in creating...