Conservation & Energy Management (C&em) Program

4 days ago

Surrey, Canada FortisBC Full time

We’re a Canadian-owned and BC-based energy company providing renewable and practical energy solutions to more than 1.2 million customers while also taking steps toward a lower carbon future.

We’re looking for new talent to join us as we transform BC’s energy future. Our diverse team of more than 2,500 employees is committed to a safe and inclusive culture where each of us can connect, belong and grow. Join us, and let’s rethink energy together.

**Position Overview**

Does living sustainably come to you naturally? What if we told you that we need your help to support our more than 1.2 million customers to do the same? We’re not kidding and we want you to help us promote sustainable energy practices to all our customers across British Columbia. We’ve set an ambitious 30BY30 target that sees us reducing our customer's emissions by 30 per cent by 2030, and our next Program Specialist to help us achieve just that.

Reporting to the Program Manager, this position is responsible for leading the development, implementation and ongoing administration of FortisBC’s C&EM projects/programs with goals of assisting commercial and industrial customers in reducing their electricity and natural gas consumption, energy costs and greenhouse gas emissions.

With many programs and projects on the go, your technical/engineering background, exceptional organizational skills and ability to meet multiple deadlines will be on full display Every day you’ll make use of your top-notch communication skills as you draft program reports, meet with your external network, and present forecasts and budgets you develop.

To meet our goals, we need people like you to join us in realizing a cleaner energy future. If this opportunity has you excited, we want to hear from you

**In this role, you will**:

- Lead the development, and implementation of new or revised C&EM programs/projects.
- Prepare business cases for new programs/projects or modifications to existing programs/projects including justification and cost-effectiveness analysis.
- Consult with other key FortisBC staff (e.g. Key Account Managers, Energy Solution Managers, Technical Advisors, etc.) to assist with the promotion of C&EM programs/projects to customers, contractors and vendors.
- Identify appropriate technologies and program/project eligibility guidelines for effective design that maximizes participation and natural gas savings while minimizing costs, liaising with internal and external parties.
- Identify and co-develop the collateral required to support the program/project and work with other groups (e.g. Corporate Communications, supporting vendors etc.) on developing communications plans for each program/project area as a whole.
- Oversee the ongoing administration of a suite of commercial and industrial energy efficiency and conservation programs/projects:

- Oversee timely implementation of program/project plan and monitor customer escalations
- Review and approve tracking and activity spending reporting work performed by Marketing Coordinators
- Support the development of the relevant section(s) of the C&EM Annual Report to the BCUC
- Consult with internal stakeholders (e.g. Key Account Managers, Energy Solutions Managers, Outreach Staff, Technical Advisors, etc.) to fulfill program/project delivery goals and training them on messaging, details and delivery tactics
- Approve and code program/project-related invoices
- Participate as required in program/project measurement, verification and evaluation protocols with Evaluation Team
- Ensure systems are in place to measure, track and improve customer satisfaction
- Establish program/project budgets and review expenditures and forecasts
- Review program/project and creative briefs
- Develop, manage and complete Request for Proposal (RFP) processes
- Oversee third-party contracts for program/project implementation and development as required
- Present results to internal and external stakeholders
- Supervise the activities of other team members including Marketing Coordinators
- Coordinate with functional departments and vendors when necessary to ensure goals and timelines are met
- Identify potential partners and collaborate with existing partners (such as BC Hydro and municipalities) for program/project contributions and delivery
- Develop partnership agreements in collaboration with potential partners and legal services.
- Direct secondary research on programs/projects at other utilities
- Lead write-ups and presentations for use in Regulatory and Stakeholder proceedings
- Consult with FortisBC Internal Audit team

**What it takes**:

- Technical diploma or a degree in Engineering or a related discipline from a recognized program, plus a minimum of three (3) years of recent, related experience working with projects or program/project development.
- Knowledge of the principles of demand side management (DSM)
- Strong interpersonal skills and experience working collaboratevel in a team environment
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