Curbside Coordinator

Indigo Park Canada is currently seeking part-time and casual Curbside Coordinators to join our team. Reporting to the Taxi Dispatch Supervisor, your primary responsibility is to ensure exceptional customer service is delivered to patrons of the Calgary International Airport.

**Schedule**

Part
- time
- Saturday, Sunday, and Statutory Holidays
- 6:00 pm to last flight (usually between 1:00 am and 3:00 am)

Casual
- Various shifts throughout the week (morning, afternoon, and evening)

**What Would You Be Doing?**
- Communicate and coordinate with Dispatch to ensure availability of taxi’s for guests
- Greet guests in a friendly and professional manner and direct them to a Taxi
- Assist guests with luggage; ensure items are handled with care
- Ensures that taxi drivers follow airport procedures and reports occurrences, if necessary

**What Are the Working Conditions?**
- Exposed to outdoor and indoor environments which includes varying temperatures and weather conditions
- Required to stand/walk throughout the duration of the shift

**What Are We Looking For?**
- Previous customer service experience
- Ability to work efficiently under pressure in a fast-paced environment
- Takes pride in maintaining a high standard of quality service
- Ability to work well in a team setting
- Conducts themselves in a respectful, professional way with a high level of integrity
- Strong command of the English language, both orally and written
- Must have a vehicle
- Must possess a class 5 DL
- Physically capable of preforming the duties assigned (walking, standing, lifting luggage)
- Willing to submit to a background check

**What Will Set You Apart?**
- Enthusiasm for on-going learning, coaching, and training
- Professional presentation with a focus on customer and client relations
- Experience in the hospitality / service industry
- Bilingual - knowledge of a second language

Indigo Park is an industry leader and the most respected brand in parking and individual mobility, providing cutting-edge technology and innovation every step of the way. Our success comes from providing tailor-made, innovative solutions, first class customer service experience, continual evolution and an advanced vision of parking facilities. Active in 10 countries and with more than 2,000 employees in Canada, we are present in airports, hospitals, hotels, clinics, school boards and more Indigo believes that its strength lies primarily with its employees and is committed to sharing its success and promoting team spirit with them.
- The composition of Indigo's workforce reflects a wide variety of ages, profiles and roles. We maintain and promote this openness through a policy of equal opportunities and fight against all forms of discrimination in hiring and in work relationships. Applications from various groups are welcomed and encouraged. Every person has a right to equal treatment with respect to employment or discrimination, but it does not include any other person under the Human Rights Code. Accommodations are available on request in the relationship to the materials or processes process._

IPC2

**Job Types**: Part-time, Permanent, Casual

Pay: $18.00 per hour

Flexible language requirement:

- French not required

Shift:

- Afternoon shift
- Day shift
- Evening shift

Work days:

- Every Weekend
- Holidays
- Monday to Friday

Application question(s):

- Are you interested in the part-time or the casual position?
- What is your availability?
- Are you able to work Saturday, Sunday, and Statutory Holidays
- 6:00 pm to last flight (usually between 1:00 am and 3:00 am)?

**Experience**:

- Customer service: 1 year (preferred)

Licence/Certification:

- Class 5 Licence (required)

Work Location: In person