Food and Service Supervisor

3 weeks ago

Richmond, Canada Wings Kingsway Full time

Restaurant Supervisor Job Summary
We are seeking a detail-oriented, reliable, and experienced restaurant supervisor to join our growing team. In this position, you will play a key role in managing all aspects of our restaurant business. You will be expected to deliver a high-quality experience to our guests and motivate our staff to ensure excellent guest service. Supervisors will be responsible for maintaining quality and increasing profitability. Exceptional management skills and a strong understanding of guest service are a must.
Restaurant Supervisor

**Responsibilities**:

- Oversee all front and back of the house restaurant operations
- Ensure guest satisfaction through promoting excellent service; respond to guest complaints tactfully and professionally
- Maintain quality control for all food served
- Analyze staff evaluations and feedback to improve the guest's experience
- Project future needs for goods, kitchen supplies, and cleaning products; order accordingly
- Oversee health code compliance and sanitation standards
- Seek ways to cut waste and decrease operational costs
- Train new employees and provide ongoing training for all staff
- Attend quarterly P&L meetings

Restaurant Supervisor Requirements and Qualifications
- Significant work experience in management and the hospitality industry
- Strong working knowledge of food and beverage service
- Ability to use restaurant management software
- Strong leadership skills
- Decisive and critical thinker

**Job Types**: Full-time, Permanent

**Salary**: From $18.50 per hour

**Benefits**:

- Extended health care

Schedule:

- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability

Supplemental pay types:

- Bonus pay
- Tips

Work Location: In person

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