Bilingual Underwriting Support Specialist
6 days ago
**Bilingual Underwriting Support Specialist**
**WORK ENVIRONMENT & LOCATION**:
Hybrid position available in Toronto
**SALARY**:
$50,000 - $55,000
**DEPARTMENT**:
Operations
**REPORTS TO**:
Director, Portfolio Insurance & Operations
**EMPLOYMENT TYPE / AVAILABILITY**:
Full-Time / Immediate
Must be available Monday to Friday for rotating shifts, which include:
- 8 AM - 4 PM
- 9 AM - 5 PM
- 10 AM - 6 PM
- 12 PM - 9 PM
**CLOSING DATE**:
Posted until filled
**OVERVIEW**At Canada Guaranty, our performance-driven culture is built on successful teamwork. If you share a passion for excellence and are a proven team player, we want to hear from you**KEY RESPONSIBILITIES**
- Follow-up on outstanding appraisal orders to ensure quick turnaround times.
- Keep lenders updated on the status of appraisal orders.
- Prepare and distribute reports to the team, as required.
- Demonstrate superior customer service skills through telephone and electronic communications with industry partners, including lenders, brokers and appraisers.
- Support the Underwriting Team through special projects and other operational functions within the Underwriting Centre, as required.
- Create and maintain production reports on key metrics for lending partners and regulators.
EXPERIENCE, SKILLS, AND REQUIREMENTS
- Ability to work effectively within a team.
- Ability to work within a fast-paced and time-sensitive environment.
- Superior customer service skills.
- Strong communication and problem-solving skills.
- Strong computer skills and experience using the Microsoft Office suite.
- Experience reviewing real estate appraisals would be an asset.
- Experience in administrative or customer service-related work would be an asset.
- Experience extracting, preparing, and analyzing data sets.
- Able to undergo and pass background testing (including but not limited to a criminal background check and credit check) as a condition of employment hire and every five (5) years as a condition of continued employment.
EDUCATION
- College diploma or university degree preferred.
Canada Guaranty is committed to fostering an inclusive, accessible environment where all employees feel valued and supported. We are committed to building a workforce that is representative of the communities we operate in and serve. If you require accommodation for the recruitment/interview process due to a disability (which may be invisible or visible, temporary or permanent), please let us know and we will work with you to meet your needs.
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