Production Support Specialist Ii

2 weeks ago

Canada Dayforce Full time

Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.
Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.
Our brand promise - Makes Work Life BetterTM- Reflects our commitment to employees, customers, partners and communities globally.

**Location**: Work is what you do, not where you go. For this role, we are open to remote work and can hire anywhere in Canada.
About the opportunity
Dayforce is looking for a Production Support Specialist II to join our Cloud Hosting team
- Shift: 3:00 PM to 11:30 PM EST

What you’ll get to do
- Provides technical support on file transmission activities for a production processing environment
- Detects, diagnoses, and reports problems related to file transmissions
- Follows escalation procedures, when appropriate, to resolve incidents, problems, or known errors promptly
- Assists development teams in requirements definition, system design, and delivery of projects
- Verifies technical specifications for development projects
- Participates in disaster recovery activities, including the development and maintenance of documentation
- Conducts production support validations
- Maintains and ensures audit items are accounted for (SOC1 & SOX)
- Participates in change management reviews, confirmation of changes implemented, and validates associated documentation
- Perform other related duties as assigned

Skills and experience we value
- Communicates ideas both verbally and in written form in a clear, concise, and professional manner to all appropriate audiences including executive-level
- Computer Science degree/cert or equivalent experience
- File Transmission knowledge
- Skill in basic diagnostic techniques and corrective actions to resolve day-to-day problems
- Ability to demonstrate interpersonal and teambuilding skills and manage conflict
- Ability to analyze and solve problems using learned techniques and tools including escalation practices
- Team skills, including the ability to establish and maintain effective working relationships
- General business skills, industry knowledge, and planning skills
- Strong analytical, statistical, and problem-solving skills
- Ability to utilize judgment in decision-making progress and decisions related to the job tasks
- Strong organizational skills and ability to handle multiple tasks and meet deadlines
- Knowledge of software development lifecycle (SDLC) methodologies and integrated controls
- Requires the ability to establish and maintain effective working relationships with all levels of management (internally/externally), employees, clients, and public

What would make you really stand out

LI-Remote

What’s in it for you
Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.
Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits.
With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself.
About the Salary Ranges

Fraudulent Recruiting

  • Change Management Specialist II

    4 weeks ago

    Canada Vaco Full time

    We are seeking a talented Change Management Specialist II to lead transformative initiatives, driving employee adoption and fostering a culture of resilience and adaptability. In this pivotal role, you will align change efforts with broader organizational objectives, ensuring successful implementation and long-term impact. What You'll Do: Strategic...

  • Change Management Specialist II

    4 weeks ago

    Canada, CA Vaco Full time

    We are seeking a talented Change Management Specialist II to lead transformative initiatives, driving employee adoption and fostering a culture of resilience and adaptability. In this pivotal role, you will align change efforts with broader organizational objectives, ensuring successful implementation and long-term impact.What You'll Do:Strategic Change...

  • Customer Support Specialist

    4 weeks ago

    Canada APF Marketing Full time

    We are searching for a Customer Support Specialist to join our family. This highlymotivated individual would be responsible for maintaining existing client relations andmanaging their orders.About us:APF Marketing is a front runner in the promotional products industry with amanufacturing facility in Montreal and an established importing department...

  • Customer Support Specialist

    4 weeks ago

    Canada APF Marketing Full time

    We are searching for a Customer Support Specialist to join our family. This highly motivated individual would be responsible for maintaining existing client relations and managing their orders. About us: APF Marketing is a front runner in the promotional products industry with a manufacturing facility in Montreal and an established importing department...

  • Product Specialist

    2 weeks ago

    Canada AnalytiChem Canada Full time

    Product Specialist – Standards and Chemicals Spécialiste produit – Normes et Produits Chimiques This role is not for an IT Product Specialist. We are looking for someone with experience in the Chemical industry Ce rôle n’est pas destiné à un spécialiste des produits informatiques. Nous recherchons une personne ayant de l’expérience dans...

  • Product Support Specialist

    3 weeks ago

    Canada Genetec Full time

    **The team**: The Product Support Specialist will work as part of a dynamic team providing Genetec's customers with best-in-class technical assistance for the Omnicast (Video) products. They will utilize their technical troubleshooting skills to resolve product-related issues received by phone, online portal, or online chat. They will be part of a...

  • Product Specialist

    3 weeks ago

    canada AnalytiChem Canada Full time

    Product Specialist – Standards and Chemicals Spécialiste produit – Normes et Produits Chimiques This role is not for an IT Product Specialist. We are looking for someone with experience in the Chemical industryCe rôle n’est pas destiné à un spécialiste des produits informatiques. Nous recherchons une personne ayant de l’expérience dans...

  • Production Support Specialist

    4 weeks ago

    Canada Tata Consultancy Services Full time

    Inclusion without Exception: Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our...

  • Production Support Specialist

    4 weeks ago

    Canada, CA Tata Consultancy Services Full time

    Inclusion without Exception:Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our...

  • Clinical Dietitian Ii

    4 weeks ago

    Canada Eastern Health Canada Full time

    **Job Summary** The Clinical Dietitian II is responsible for the provision of clinical nutrition services to residents of the Dr. Albert O'Mahony Memorial Manor / Protective Care Community Residence. This includes providing expertise in the assessment, planning, implementation and evaluation of resident nutritional care. The Clinical Dietitian II...

  • Customer Support Specialist

    4 weeks ago

    Canada APF Marketing Full time

    We are searching for a Customer Support Specialist to join our family. This highlymotivated individual would be responsible for maintaining existing client relations andmanaging their orders.About us:APF Marketing is a front runner in the promotional products industry with amanufacturing facility in Montreal and an established importing department...

  • Customer Support Specialist

    4 weeks ago

    Canada, CA APF Marketing Full time

    We are searching for a Customer Support Specialist to join our family. This highlymotivated individual would be responsible for maintaining existing client relations andmanaging their orders.About us:APF Marketing is a front runner in the promotional products industry with amanufacturing facility in Montreal and an established importing department...

  • Customer Support Specialist

    4 weeks ago

    Canada APF Marketing Full time

    We are searching for a Customer Support Specialist to join our family. This highly motivated individual would be responsible for maintaining existing client relations and managing their orders. About us: APF Marketing is a front runner in the promotional products industry with a manufacturing facility in Montreal and an established importing department...

  • Customer Support Specialist

    4 weeks ago

    Canada APF Marketing Full time

    We are searching for a Customer Support Specialist to join our family. This highly motivated individual would be responsible for maintaining existing client relations and managing their orders. About us: APF Marketing is a front runner in the promotional products industry with a manufacturing facility in Montreal and an established importing department...

  • Customer Support Specialist

    4 weeks ago

    Canada APF Marketing Full time

    We are searching for a Customer Support Specialist to join our family. This highlymotivated individual would be responsible for maintaining existing client relations andmanaging their orders.About us:APF Marketing is a front runner in the promotional products industry with amanufacturing facility in Montreal and an established importing department...

  • Medical Product Specialist Leader

    8 hours ago

    Canada Medtronic Full time

    Company OverviewAt Medtronic, a global leader in medical technology, we are committed to transforming healthcare for the better. Our mission is to alleviate pain, restore health, and extend life. As a Clinical Specialist, you will be part of a dedicated team that champions equity and access to healthcare for all.Role DescriptionDeliver on-site education and...

  • Customer Support Specialist

    2 days ago

    canada Miovision Full time

    Miovision is a global industry leading company providing agencies and organizations modern tools to improve today’s traffic problems. We offer solutions that collect multimodal traffic data and uncover actionable insights, helping organizations get more out of their road network. The result: streets capable of moving more people – safely and efficiently...

  • Customer Support Specialist

    2 days ago

    canada Miovision Full time

    Miovision is a global industry leading company providing agencies and organizations modern tools to improve today’s traffic problems. We offer solutions that collect multimodal traffic data and uncover actionable insights, helping organizations get more out of their road network. The result: streets capable of moving more people – safely and efficiently...

  • Customer Support Specialist

    2 days ago

    canada Miovision Full time

    Miovision is a global industry leading company providing agencies and organizations modern tools to improve today’s traffic problems. We offer solutions that collect multimodal traffic data and uncover actionable insights, helping organizations get more out of their road network. The result: streets capable of moving more people – safely and efficiently...

  • Customer Support Specialist

    2 days ago

    canada Miovision Full time

    Miovision is a global industry leading company providing agencies and organizations modern tools to improve today’s traffic problems. We offer solutions that collect multimodal traffic data and uncover actionable insights, helping organizations get more out of their road network. The result: streets capable of moving more people – safely and efficiently...