Office Clerk

**The Role**

**Location**: Hanover Cross Dock - 576 11th St. Hanover, ON N4N 1T5

Who We Are

Becoming experts on beer doesn't happen overnight - we've been in business since 1927 and we’ve established ourselves as the leading retailer and distribution channel for beer in Ontario. Our state-of-the-art recycling system has made us one of the most environmentally responsible retailers in the world; nothing sold or returned to our stores ends up in landfill. We are proud to be a part of communities across the province and believe that if you’re going to be part of the community, you should also give back to it. We’ve partnered with many non-profit organizations over the years to raise awareness and much needed funds The Beer Store offers ownership to all Ontario-based brewers which means there's no other team of Beer Champions who live and love all things beer as much as we do. What is a _"Beer Champion?" _you ask...a Beer Champion isn’t just a customer favourite or a great teammate. We’re health and safety advocates, environmental stewards, and your local community’s _beer_ _enthusiasts_. Join us to continue to create a fun and genuine work culture that really feels like your second family

What You’ll Be Doing
- Reconciliation of customer delivery invoices including processing payments
- Auditing of customer reconciliation
- Timely handling of customer concerns through the ticket management system
- Preparing adjustments to customers accounts
- Accurate filing of confidential items
- Monitoring payroll and scheduling entries
- Answering incoming calls
- Any other job related to inventory and clerical duties
- Perform other related duties and projects as assigned

Who You Are - Your Knowledge, Skills & Experience
- Minimum High School graduation diploma. Post secondary education an asset.
- SAP experience an asset
- Must be a team player who can interact with all levels of the DC
- PC skills and experience with Microsoft Excel and Word
- Customer Service experience preferred
- A pleasant and professional phone manner

**Application Deadline: Februry 10th, 2023**

Equal Opportunity Employer

We are committed to providing a respectful and empowering workplace that values our greatest resource, our people. Diversity, Equity, Inclusion & Belonging are essential components of our culture that empower us to meet the needs of our employees, customers and communities. We welcome applicants from all backgrounds including racialized persons / persons of colour, women, Indigenous / Aboriginal People of North America, persons with disabilities, LGBTQ2S+ persons, and any other characteristic. We’re an equal opportunity employer and provide employment accommodation in accordance with provincial legislation. If contacted for an employment opportunity or testing, please advise Human Resources if you require accommodation at any stage of the recruitment process.