Electronics and Photo Centre Supervisor

7 days ago

Burnaby, Canada OSL Retail Services Inc Full time

Overview:
**Electronics and Photo Centre Supervisor**
**| Metrotown, BC**

OSL is a dynamic, people-driven company providing outsourced sales services. We celebrate unique and energetic people that work together to deliver incredible results; great people doing great things every day We have a hunger to succeed and never miss an opportunity to recognize and celebrate each other's milestones. We support those around us, and we’re always pushing each other to reach new heights. If you're interested in joining an award-winning team, and one of Canada's Top 50 Best Managed Companies, this is the place. Your success leads to our success, your growth leads to our growth.

**Here is what we offer in this role**:

- Competitive base salary plus commissions and quarterly performance bonus Earn $38K-$43K per annum (Pay will be determined based on previous level of experience as well as store location)
- Great benefits that include Vision, Dental and Prescriptions, RRSP matching.
- Paid Vacation
- Paid training (Personal in-store and online LMS training)
- Career development, we take pride in being part of our employee’s growth.
- Recognition programs
- Employee Assistance Program: Free to all employees.
- People and Culture Programs including OSL Cares and WE: Woman’s Empowerment Mission.

Walmart Canada has partnered with OSL to operate the Electronics and Photo Labs in select locations across Canada, and we are growing fast. We’re looking for a passionate leader to help deliver exceptional sales and service to our customers. As an
** Electronics**
**and Photo Centre**
**Sales**
**Supervisor**, you are the go-to point-person at store level. You will oversee electronic department and all the devices such as TV, computers & laptops, tablets, printers, cameras, drones, video games etc. Photo Centre desk, working area and Kiosk’s all need balanced staffing, to assist with the very regular flow of customers dropping off or picking up. You will be accountable for developing and retaining a high-performing sales team while ensuring operational procedures are carried out across the store.

**Good thing you have what it takes**:

- You will look after inventory control, cash flow and reporting.
- Ready to achieve and exceed set targets and OSL Key Performance Indicators
- Responsible to deliver team member training, coaching and performance management to ensure employees understand what is expected of them to working towards meeting established targets
- Manage weekly work schedules for the team while also addressing any payroll, absenteeism, and vacation requests
- Ensure store is always staffed appropriately
- Ensure team members are up to date on all operational guidelines and product knowledge
- Follow proper procedures for on-boarding and off-boarding all employees as outlined by OSL Operations and Human Resources
- Lead by example and create an open-door environment that encourages teamwork
- Acts with professionalism and integrity
- Customer service**-** oriented, detail-oriented, and problem solver, having a sense of urgency to deal with store needs
- Flexibility to work various schedules including days, evenings and weekends
- Various other duties as required
- Experience with electronics is considered an asset
- Proven ability to drive sales and service while also achieving operational standards and success through field teams
- Proven ability to manage budgets, forecast sales, merchandising, and retail metrics

**Physical Job Requirements**:

- Ability to lift 30-50 pounds.
- Ability to stand/walk for extensive periods of time.

**S**
**OSL Careers**

**_
Notice: _**:

- The _
- previous_
- job description was designed to _
- indicate_
- the general nature and level of work performed by employees in this role. It is not intended to _
- contain_
- or be construed as a complete inventory of all the duties, responsibilities and qualifications _
- required of_
- the employees assigned to this position._

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