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Communications Advisor

1 month ago

Quebec City, Canada Desjardins Full time

The person in this position assists and advises Desjardins Business Centre managers in developing, improving and implementing internal and external communications solutions, practices, programs and tools. More specifically, you will be required to:
- Develop the Desjardins Business Centre's annual communication activities plan based on the allocated budget. Provide recommendations to managers regarding strategies and communication activities targeting various clienteles, community organizations, managers and employees in order to meet their needs for visibility and increase their appeal. Assist managers in carrying out these activities.- Advise managers in developing, improving and implementing communications solutions, programs and tools.- Assist in developing, monitoring and implementing the communications action plan (internal and external), in line with Desjardins Group's targeted results and strategic orientations.- Maintain the Desjardins Business Centre's and Desjardins Group's positive image by identifying potential risk and informing the Desjardins Business Centre's management and the various partners involved. Monitor activities related to service quality for members and clients (e.g. surveys, processing complaints).- Receive, assess, and recommend requests for sponsorships, donations and subscriptions and perform ensuing follow-up activities regarding the level of funding granted. Assist the manager in negotiating sponsorship, donation and subscription agreements.- Oversee the organization of various Desjardins Business Centre events, including logistics and the writing of speeches.- Analyze, select and ensure the quality of communication vehicles intended for members and clients (e.g. letters, mass mailings). Produce and disseminate a variety of information (e.g. intended for local newspapers as well as internal communications).- Support account managers in maintaining business relationships with various clienteles and community organizations. Assist with organizing events for these groups (information sessions, conferences, etc.).- Moderate social media communities: draft informational content for publication (e.g. advertising, video) and ensure the overall relevance and coherence of comments and interactions.- Identify needs and perform follow-up activities regarding ad placement mandates in collaboration with the various partners involved. Follow up on Desjardins Group merchandising proposals (e.g. ordering promotional material for all Desjardins Business Centre sites, posters).

What we offer*- Competitive salary and annual bonus- 4 weeks of flexible vacation starting in the first year- Defined benefit pension plan that provides predictable, stable income throughout retirement- Group insurance including telemedicine- Reimbursement of health and wellness expenses and telework equipment

What you bring to the table- Bachelor's degree in a related field- A minimum of two years of relevant experience- Please note that other combinations of qualifications and relevant experience may be considered- Knowledge of French is required- Knowledge of products and services for businesses and those offered by caisses, components and Desjardins distribution networks and those of the competition- Knowledge of external environment- Knowledge of French spelling and grammar- Knowledge of communication and advertising methods, techniques and tools- Understanding of the philosophy and fundamentals of financial services cooperatives- Knowledge of policies, legislation, standards and ethics governing the operations of the caisse and its centres- Knowledge of service standards- Knowledge of the democratic structure of the caisses and the Desjardins network

Action oriented, Business insight, Customer Focus, Differences, Interpersonal Savvy, Nimble learning

LI-Hybrid

Trade Union

Non-unionized

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

Job Family

Communications (FG)

Unposting Date

2024-10-21