Branch Operations Manager

5 months ago

SaintLaurent, Canada Stallion Express Full time

**Description**

As our Branch Operations Manager, you will be responsible for the daily functions at our Montreal branch. To succeed in this role, you must have a background in Logistics/eCommerce, along with effective time management, strong communication, accountability, and flexibility. If this sounds like you, we would love the opportunity to get to know you

**Key Areas of Responsibility**

This position will report directly to Stallion Express Headquarters. In this role, there will of cross-collaboration with the Operations team, Customer Service team and Account Management team in various provinces.
- Ensure day-to-day operations adhere to all of Stallion's processes and protocols.
- Train and manage a small team of drivers and warehouse associates.
- Ensure the team is adhering to all safety requirements.
- Perform administrative duties, such as border documentation.
- Assist team with daily operations on the floor and on the road (e.g. receiving, scanning, sorting, loading, pickups, etc.) to ensure the work is completed in a timely manner.
- Provide coaching and valuable feedback to direct reports (warehouse team members, drivers, etc).
- Promotes Stallion's culture and values within the team.
- Provide exceptional customer service for all walk-in clients.

**Requirements**:

- Bilingual in French & English is a MUST.
- Minimum of 2+ years of experience in a leadership role (Logistics experience preferred).
- Valid Class 5 License and ability to enter the USA if needed
- Flexible schedule to accommodate a fast-paced business.
- Strong interpersonal skills with a proven ability to build trusting and supportive relationships with team members.
- Must be trustworthy and reliable (it's you running the show).
- Able to stand for long periods of time and be physically fit to lift up to 50 lbs.
- Can multitask in a fast-paced environment with tight deadlines.
- Decisive, assertive, and strong communication skills.
- Excellent computer skills.
- Must be proactive and be comfortable helping out in all aspects of the operations when necessary.

**About Us**

Stallion Express is a Toronto-based company specializing in logistics solutions for online sellers. At Stallion Express, we empower business owners by seamlessly connecting them to their customers. From small eBay sellers to large eCommerce platforms, we streamline the experience of getting products to their customers. We're a dynamic team working towards a shared vision: To help Canadian sellers ship parcels at the lowest possible rates.

**What’s in it for me?**
- **Corporate telecom discount. **Access to exclusive discounts for your personal devices.
- **Birthday and work anniversary celebrations.** Whether it's your birthday or work anniversary, we're all about celebrating you

Pay: $55,000.00-$65,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- On-site parking
- Paid time off
- Wellness program

Schedule:

- Monday to Friday
- Overtime
- Weekends as needed

Ability to commute/relocate:

- Saint-Laurent, QC H4T 1X4: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Are you bilingual in English and French?
- What is your salary expectation?

**Experience**:

- Leadership: 2 years (preferred)
- Warehouse management system: 2 years (required)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

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