Systems Configuration and Deployment, Student

2 weeks ago

Ottawa, Canada Canadian Blood Services Full time

Canadian Blood Services is looking for a **Systems Configuration and Deployment, Student** to join our dynamic **IT Technology Delivery team **in **Ottawa - 2540 Lancaster Rd**.

**Job category**: Information technology
**Job posting ID**: 4472

**Employment status**:Temporary full-time
**Position's anticipated end date**:2024-03-29

**Classification**:ASO/IT A
**Salary/Rate of pay**:$21.00

**Application deadline**: 2023-05-16

**Somewhere in Canada there’s a life you can save.**

Be part of a dynamic, collaborative and caring organization committed to saving and improving the lives of Canadians. Thousands of Canadians depend on us every day for reliable access to blood, plasma, stem cells and organs and tissues.

**Join Canada’s Lifeline** and make a meaningful difference every day.

**About the role**

Canadian Blood Services is looking for a **Temporary Full-Time Systems Configuration and Deployment, Student **to join our dynamic **IT Technology Delivery team **in **Ottawa**. The work of a Systems Configuration and Deployment, Student is integral to Canadian Blood Services’ role as Canada’s Lifeline.

The IT Technology Delivery team scope is to develop and deliver innovative solutions and services that will increase the agility of Canadian Blood Services to respond to emerging business needs.

**Key responsibilities include**:

- Member of the Technology Delivery team for configuration, deployment and technical support for IT equipment deployed as part of CBS Plasma program or others as required.
- Perform IT Device configuration and testing.
- Plasma and whole blood clinics.
- On-Site Support for mobile and permanent collection events as required.
- Perform troubleshooting and Root Cause Analysis of customer issues.
- Participates with OS business analysts, programmer/analysts, IT Services and OS customers on new system development initiatives.
- Develops and advises IT colleagues on various hardware and software standards, system architecture and industry developments.
- Performs other related duties as required.

**Qualifications**:

- Post-secondary level education in a relevant discipline from a recognized academic institution, preferably a related computer science degree or equivalent experience.
- Experience in a related IT role would be an asset.
- Microsoft Windows, OS install/imaging and configuration.
- Experience on multiple windows hardware platforms Laptops, PC Minis, Tablets and PDAs.
- Intermediate knowledge of Networking, TCP/IP configuration and troubleshooting.
- Working knowledge of Wi-Fi and Cellular internet technology.
- Experience in Office 365 SharePoint, Excel, Word, MS Access.

**Required skills**:

- Excellent problem solving and trouble shooting ability.
- Excellent Customer Service Skills.
- Demonstrated ability to work with customers/users and project team members.
- Work will normally be performed at 2540 Lancaster Road, Ottawa.
- You may be required occasionally to work shift work to cover the national operational business hours which are 6:00am to 11:00pm.
- This position will require you to travel to sites outside of the Ottawa region to provide on-site IT deployment and support.

**Benefits**:

- Competitive hourly rate
- Payments in lieu of vacation and benefits
- Defined benefit pension plan
- Employee discounts, wellness programs, and much more

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.**If this role resonates with you, we encourage you to apply This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives.**

We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment (such as testing) will be contacted. Applicants who require accommodation should discuss their needs with us.

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