Unit Secretary

**Unit Secretary, Hospital**

**Casual, CUPE**

**C/24-15**

**The Job Summary**:
The Unit Secretary is an integral member of the health centre team. The Unit Secretary works under the direction of the Manager to provide clerical support to the assigned Hospital units.

The Unit Secretary is required to perform their duties in a manner that is consistent with the organization’s mission, vision and values. The Unit Secretary requires a high level of efficiency, organization, confidentiality and time management skills which are essential to carrying out the duties of this position. The Unit Secretary will provide clerical support to maintain a progressive, efficient, organized healthcare environment that further enhances the patient and staff experience. The Unit Secretary operates, maintains and orders different types of office and clinical equipment and supplies for hospital units.

**Key Accountabilities & Success Criteria:
- Performs all duties in accordance with the Mission Statement and policies and procedures of St. Joseph’s Health Centre, and the Ministry of Health for Long Term Care guidelines.
- Developing and preserving collaborative relationships among all patients, families, members of the health care team and with other programs/departments
- Working with the Interdisciplinary team to coordinate and organize day to day activities on the unit
- Responsible to answer telephone calls and fielding questions from patients, visitors, staff, volunteers.
- Responsible for organizing/preparing patient admissions/discharges on the direction of the Interdisciplinary team.
- Maintaining patient filing system that facilitates accuracy and organization
- Photocopying and faxing of forms and correspondence
- Process patient orders within clerical scope
- Booking appropriate transportation as required e.g. family car, wheelchair taxi, stretcher, volunteer van etc.
- Coordinating/ordering supplies.
- Organizing staff replacement as required when scheduler unavailable e.g. sick calls, transportation escorts, extra staff, education replacement etc.
- Other duties as assigned
- Covers other units as needed
- Contributes to a transparent culture of client and staff safety by adhering to and abiding by patient and staff safety policies and procedures set by SJHCG.
- Promotes an environment that encourages and supports change using change leadership theory

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**Qualifications**:

- Post secondary diploma or certificate from a recognized administrative program or equivalent required.
- Knowledge of medical terminology required.
- Minimum one (1) years recent clerical experience in a health care setting preferred

**Skills & Abilities**:

- Demonstrated computer skills with knowledge of Microsoft Office 365.
- Demonstrated superior written and verbal communication skills, and excellent interpersonal skills.
- Consistently demonstrates efficient problem solving
- Strong organizational skills and the ability to prioritize required.
- Excellent customer service skills, telephone etiquette and demonstrates SJHCG core values
- Strong organizational, time-management, critical thinking and problem-solving skills
- Ability to function as a team member in a collaborative environment required.
- Ability to accept direction and work independently required.

**Hours of Work**:4hr/8hr shifts, sick and vacation coverage.

**Pay**:$25.48-$26.09