Urban Outfitters Key Holder

3 months ago


Edmonton, Canada Urban Outfitters Full time

**Location**:
This position is located at 8882-170 St W. Edmonton Mall 1176, West Edmonton, Alberta, T5T4J2 Canada Role Summary:
The Key Holder collaborates with the store management team in the supervision of daily store operations. Key Holders support the store by setting a fun and energetic pace to accomplish operational and visual objectives and drive sales through genuine customer connections.

Role Responsibilities:
Brand Experience
- Acts as a brand representative reflective of company values
- Leads by example in upholding a service culture that demonstrates extraordinary service to cultivate an environment of genuine customer connection; uses customer feedback to understand customer perspective to positively improve interactions
- Delivers a seamless, omni channel shopping experience through understanding and utilization of the tools available to service the customer (i.e. MPOS, POS, In-Store & Curbside Pick Up)

Leadership + Team Management
- Actively participates as floor service leader by facilitating an energized pace, positive service environment, communication of daily sales goals and key metrics, while maintaining zone and floor needs
- Takes initiative in teaching and sharing product knowledge, brand messaging, and how to deliver exceptional customer interactions by utilizing brand resources
- Acts as an elevated team member, exercising decision-making and multitasking capabilities while always prioritizing service over tasks

Visual + Business Operations
- Supports the store management team by participating in daily opening and closing office procedures and operational tasks and projects
- Collaborates with key partners to effectively execute shipment processing, restocking, and placement of product while maintaining Urban Outfitters’ visual and display standards; ensures omni channel orders are processed timely and accurately
- Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store

Communication + Relationships
- Contributes to an inclusive work environment by actively listening to others and seeking different perspectives
- Supports the onboarding of new hires in their orientation and training, provides feedback to leadership team on associate performance and promotability
- Eager to develop new skills while being open and responsive to feedback; enhances customer experience through positive and authentic interactions
- Stays current and responds to communication; contributes to sharing information with the team and actively participates in daily meetings, store initiatives, and brand focuses.

Role Qualifications:

- Passion for UO brand
- Leadership experience
- Experience being a team player
- Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
- Eagerness to learn and grow within the organization

The Perks:
Pay Range: Starting from USD $16.50/Hr. Urban Outfitters Wage Transparency:
To view information related to various state-specific wage transparency laws, click here. Please also note, if a full-time role is eligible to participate in the Sales Bonus Program, this may resultin bringing the total compensation to a higher range.



  • Edmonton, Canada Urban Outfitters Full time

    **Location**: This position is located at 8882-170 St W. Edmonton Mall 1176, West Edmonton, Alberta, T5T4J2 Canada Role Summary: A Seasonal Sales Associate contributes to driving sales through providing a genuine experience to each customer. Role Responsibilities: Brand Experience - Acts as a brand representative reflective of the company values -...


  • Edmonton, Canada Urban Barn Ltd. Full time

    **Help people create homes they love.** Join the Urban Barn team as a **Full-time Key Holder** at our Mayfield Common store in Edmonton, AB. With over 50 retail stores across the country, Urban Barn is a national retail chain offering high-quality furniture and home décor. We’re passionate about making our customers and our employees feel right at home....


  • Edmonton, Canada Work Authority Full time

    Work Authority, our retail chain of stores and mobile trucks across Canada is an undisputed leader of safety footwear and work apparel. We are a committed team of expert specialists like no other. Our philosophy is that a more educated, better equipped customer makes for a highly effective national workforce. If you are serious about safety, we are looking...


  • Edmonton, Canada Urban Barn Ltd. Full time

    Urban Barn is seeking a **F**ull-Time Key Holder** **to join our **Mayfield Common** team in Edmonton, AB. Our Key Holders are responsible for supporting store management to create a positive working environment for the team and an excellent shopping experience for our customers. This includes acting as a supervisor, opening the store for business and...


  • Edmonton, Canada Work Authority Full time

    Work Authority, our retail chain of stores and mobile trucks across Canada is an undisputed leader of safety footwear and work apparel. We are a committed team of expert specialists like no other. Our philosophy is that a more educated, better equipped customer makes for a highly effective national workforce. If you are serious about safety, we are looking...


  • Edmonton, Canada Work Authority Full time

    Work Authority, our retail chain of stores and mobile trucks across Canada is an undisputed leader of safety footwear and work apparel. We are a committed team of expert specialists like no other. Our philosophy is that a more educated, better equipped customer makes for a highly effective national workforce. If you are serious about safety, we are looking...


  • Edmonton, Canada Work Authority Full time

    Work Authority, our retail chain of stores across Canada is an undisputed leader of safety footwear and work apparel. We are a committed team of expert specialists like no other. Our philosophy is that a more educated, better equipped customer makes for a highly effective national workforce. If you are serious about safety, we are looking for you to join our...

  • Key Holder

    1 week ago


    Edmonton, Canada Kingsway Mall Full time

    **Type of Work**: 0-2 years experience required Looking for a mature stylist interested in becoming a part-time key holder. Experience in ladies' clothing retail preferred. **Application Medium**: - Bring your CV and personal letter directly to the store


  • Edmonton, Canada aerie by American Eagle Outfitters Full time

    **AERIE (BY AMERICAN EAGLE OUTFITTERS) - EDMONTON OUTLET** BE PART OF SOMETHING **REAL** **YOUR ROLE** As the part-time Sales Leader, you support the Store Leadership Team by rocking out strong LOD (Leader on Duty) shifts and ensuring a stellar guest experience. You hold down the daily operations of the store as needed. You train, motivate and celebrate...

  • Key Holder

    7 months ago


    Edmonton, Canada Club Monaco WEM Full time

    Club Monaco is an international men’s and women’s lifestyle brand with a distinctly urban casual point of view, best defined as a play of opposites: mixing vintage with new, hard with soft and eclecticism with mínimalism. Each season, Club Monaco offers customers must have fashion and key pieces that together are the foundation of a modern...

  • Key Holder

    7 months ago


    Edmonton, Canada Club Monaco WEM Full time

    Club Monaco is an international men’s and women’s lifestyle brand with a distinctly urban casual point of view, best defined as a play of opposites: mixing vintage with new, hard with soft and eclecticism with mínimalism. Each season, Club Monaco offers customers must have fashion and key pieces that together are the foundation of a modern...

  • Key Holder

    3 months ago


    Edmonton, Canada Londonderry Mall Full time

    Hey, we're Ardene! We believe that fashion shouldn’t be exclusive or intimidating - it should be celebrated with youthful confidence and fearless enthusiasm. Our journey is ongoing in this new era of retail, as we focus more than ever before on customer experience and sustainable practices. We also take employee wellbeing and personal growth to heart. Our...

  • Key Holder

    5 days ago


    Edmonton, Canada Designer Depot- Premium Outlet Edmonton Full time

    **Fairweather** is one of Canada’s leading women's and men’s fashion retailers carrying a wide selection of fashionable women's clothing, with over 100 stores from coast to coast. We’re always looking for a variety of talented, great, hardworking, passionate people for our in-store, store operations and head office. Whether you’re a graduate ready to...

  • Key Holder

    5 days ago


    Edmonton, Canada Fairweather-Londonderry Mall Full time

    **Fairweather** is one of Canada’s leading women's and men’s fashion retailers carrying a wide selection of fashionable women's clothing, with over 100 stores from coast to coast. We’re always looking for a variety of talented, great, hardworking, passionate people for our in-store, store operations and head office. Whether you’re a graduate ready to...

  • Key Holder

    7 months ago


    Edmonton, Canada Spiritleaf Full time

    **Key Holder - Spiritleaf Garneau** It’s your story. It’s our platform. Be a part of a movement that will change how the world sees, hears and feels about Cannabis. **Spiritleaf - Garneau** is looking for a Key Holder to lead and inspire by taking a forward-thinking approach to the retail experience. You will drive sales and create an environment that...

  • Key Holder

    7 months ago


    Edmonton, Canada Marshall Fabrics Full time

    Duties include: - Open and close the store, including securing the store and setting alarms. - Manage cash handling procedures. - Assist customers with purchases, returns, and exchanges. - Maintain a clean and organized store, including stocking and merchandising. - Train and supervise team members in all aspects of the store’s operations. - Resolve...

  • Key Holder

    7 months ago


    Edmonton, Canada Psycho Bunny Full time

    Do you have the confidence to imagine the impact you can have as a **KEY HOLDER ** (West Edmonton Mall) at **PSYCHO BUNNY?** **WHO ARE WE?** Psycho Bunny is a rapidly growing menswear brand looking for talented and passionate individuals seeking a new challenge and who are open to a unique opportunity. Psycho Bunny is filled with people who exude a...

  • Key Holder

    1 week ago


    Edmonton, Canada Claire's Londonderry Full time

    **Claire's - A Career that's always in style** **Part-Time Manager/3rd Key Holder Opportunity** **About the Role** **As a 3rd Keyholder at Claire’s, you will be responsible for**: - Supporting your Store Manager and Assistant Store Manager with the achievement of retail store targets by driving sales - Supporting your Store Manager and Assistant Store...


  • Edmonton, Alberta, Canada Urban Behavior Full time

    Job Summary:Urban Behavior is currently seeking a highly motivated Full Time Store Manager, Assistant Manager, Manager In Training, Part-Time Team leader and Key Holder to join our team at West Edmonton Mall.As a key member of our store management team, you will be responsible for leading a high-performing team, driving sales, and delivering exceptional...

  • Retail Ambassador

    2 weeks ago


    Edmonton, Canada Manitobah Mukluks Full time

    Manitobah is a company rooted in Indigenous culture that produces authentic mukluks, moccasins, and accessories. Recognized as one of Canada’s Fastest growing companies for 5 years in a row and named in the Top 150 Most Iconic Canadian Brands, Manitobah products can be found in 50 countries and over 1,000 retail outlets. Since 1997 we have continued our...