Automotive Service Advisor

2 months ago


Oakville, Canada AUTOPRO Oakville Full time

*Job Overview*

As a Service Advisor at Autopro Oakville, you will be the primary point of contact for customers requiring vehicle maintenance or repairs. You will play a crucial role in ensuring customer satisfaction and maintaining the smooth operation of our service department.

*Duties*
- Interact with customers to understand their vehicle issues and service needs
- Provide recommendations on necessary repairs and maintenance based on assessments
- Schedule service appointments and communicate timelines to customers
- Coordinate with the service team to ensure timely completion of work
- Upsell additional services or products as needed
- Handle customer inquiries, complaints, and feedback in a professional manner
- Maintain accurate records of services performed and customer interactions

*Requirements*
- Strong customer service skills with the ability to build rapport with clients
- Knowledge of mechanical systems and automotive terminology
- Proficiency in upselling services or products
- Sales experience, especially in an automtive setting, is advantageous
- Previous experience as a mechanic or in automotive repair is a benefit

Pay: $34,925.98-$85,742.72 per year

Additional pay:

- Bonus pay

**Benefits**:

- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Profit sharing
- RRSP match
- Vision care

Schedule:

- Monday to Friday

**Experience**:

- service advisor: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person



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