Amenity Attendant

2 weeks ago

Edmonton, Canada City of Edmonton Full time

**Job Number**:51274**

As an Amenity Attendant, you will use your strong interpersonal and decision making skills to ensure citizens enjoy our indoor Aquatic Facilities in a safe manner. You will succeed in this position if you can perform all tasks in a respectful, inclusive and service-minded way.

**What will you do?**
- Greet patrons in a friendly and respectful way
- Ensure appropriate behaviour and use of all equipment, such as slides and diving boards
- Ensure the safety of all patrons using facility amenities
- Ensure patrons are obeying rules and general facility guidelines
- Assist lifeguards in crowd control and marking arms
- Assist lifeguards with opening and closing of the amenities
- Control the movement of patrons in and out of the pavilions/dressing rooms
- Clean touch points as required
- Maintain statistics and administrative tasks including timesheets
- Act as a customer service representative on site
- Assist staff in emergency response as directed
- Perform other related duties as required

**Qualifications**:

- Minimum 14 years of age; 15 years and older may be required depending on the facility

**Skills required for success**:

- Excellent customer service and interpersonal skills, and the ability to handle difficult situations
- Ability to perform the sustained and repetitive tasks related to the role, such as being upright for long periods of time
- Ability to effectively communicate and provide direction to facility users
- Embracing a culture of equity, diversity, reconciliation and inclusion
- Ability to swim 25m comfortably

**Assets**:

- Experience working in a swimming pool environment and/or in a customer service role serving the public
- Ability to communicate in a second language

**Conditions of employment**:

- Intermediate First Aid and CPR Level C certification
- Hire is dependent on Police Information Check including Vulnerable Sector check satisfactory to the City of Edmonton

**_ Up to 20 temporary part-time ongoing positions_**

**Hours of Work**: Up to 8 hour shifts per day, up 29.5 hours per week. **Evening and weekend work is required.**

**Salary**:$20.320 per hour

**Talent acquisition consultant**: DM/MM
- Edmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation._

**Classification Title**: PS - Attendant/Operator

**Posting Date**: Dec 18, 2024

**Closing Date**: Jan 5, 2025 11:59:00 PM (MST)

**Number of Openings (up to)**: 20 - Casual Ongoing Part-time

**Union**: CUPE Local 30

**Department**: Community Recreation and Culture

**Work Location(s)**: Various Locations Edmonton (City Wide)

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