Credit/collections Manager
4 weeks ago
The Credit Collections Manager is responsible for managing accounts receivable, ensuring we effectively deliver on our credit risk performance to optimize cash collection and minimize bad debt. This person will have a passion for delivering best-in-class customer service, change management and partnership skills. You will be working with both small and large businesses and will need to be flexible with your business approach.
Job Duties:
- Establish customer payment arrangements and reconcile accounts.
- Prepare detailed analysis of customer aging at month-end and provide commentary to management.
- Liaise across departments including Sales, Customer Service, and Finance teams.
- Assist with financial analysis and other reporting requirements as needed and support management in various related ad hoc requests/projects.
- Participate in various finance initiatives to streamline and improve current processes.
Skills/Experience:
- Minimum of 5 years’ credit experience as a Credit Analyst or similar role.
- CCP designation or post-secondary education in Business, Accounting, Finance, or relevant field.
- Strong communication skills, verbal and written; persuasive, confident, with the ability to articulate appropriate messages to various audiences clearly and concisely.
- Exceptional relationship billing skills.
- Team player who excels at collaborating with other staff/departments to problem solve and correct issues as they arise.
- Resiliency and persistence to resolve outstanding AR between external and internal stakeholders while maintaining the customer relationship.
- Knowledge of credit laws and regulations.
- Detail-oriented, with strong computer skills required specifically MS Office-Excel
- Experience analyzing financial information, tracking, and reporting on key metrics.
- Results focused. Proven ability to improve status quo.
- Quick thinking, resourceful, ability to balance multiple deadlines/priorities.
- Ability to work independently and with minimum supervision.
OK Tire offers an excellent compensation program including a competitive salary, fully paid benefits package (except LTD), Matching RRSP program, personal days off and a health & wellness spending account.
- Join OK Tire A National Network of over 300 locations. Grown from a grass roots alliance of 8, OK Tire was built on a foundation of customer service driven values. Today, the OK Tire Corporate Office employs modern business intelligence, support and efficiencies to provide OK Tire locations with the same professional service that they provide at the store level. From the top down, OK Tire employees work to improve the bottom line at the store level, enabling stores to focus on what they do best—providing professional service, repair and tires._
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