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Patient Coordinator, Customer Service Representative

1 month ago

Surrey, Canada Motiva Physiotherapy Studio Full time

**About**:
Motiva Physiotherapy Studio seeks motivated employees who are passionate about physical health to join our team. Motiva provides mentorship, education, feedback, and training for growth-minded employees who have an interest in personal and professional development.

We are here to help every patient reach their goals and achieve their personal best. In the same manner, we are here equally to support every employee reach their own personal and professional goals.

**Description**:
This position is 50% front-end people job and 50% back-end administration. You must be comfortable and confident developing strong relationships with clients and staff while also being able to work independently on billing, organizing, and other administration.

Together with the physiotherapist and kinesiologist, you would form a 3-person team that, as a group, provides a combination of expert help, great service, and a caring environment.

We are in the physical health (and fitness) industry so you should have a sincere interest in this area to be the right fit.

This is not an easy job -- you must want to learn, grow, and accept feedback. If you are that person, you can expect that working at Motiva will help you grow both personally and professionally. It will sharpen and broaden your skillset, and strengthen your interpersonal, communication, and leadership skills.

Moreover, if you care about our clients, our team, and our business, you will likewise be surrounded by a team of people who care about you in return and who will support you through thick and thin. This is the kind of people who work at Motiva.

If you have other skills or an interest in developing a skill that you think would be helpful for a small, growing healthcare and fitness business, please highlight them so that we may give them proper consideration

**Qualifications**:

- This is a 'people-job'. Must be articulate, well-mannered, and excel at working with people and in a team environment.
- Must be competent with Microsoft Word and Excel, Google Docs and Sheets.

**Job Types**: Full-time, Permanent

**Salary**: $40,000.00-$60,000.00 per year

**Benefits**:

- Company events
- On-site parking
- Paid time off
- Store discount
- Wellness program

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus pay
- Overtime pay

Ability to commute/relocate:

- Surrey, BC V3W 3M8: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

Shift availability:

- Day Shift (required)

Work Location: In person