Provider Relations Representative
1 month ago
The role of Provider Relations is to accurately register healthcare providers and maintain a current database in order to support providers by delivering effective and timely communications to ensure seamless claims adjudication and claims payment.
Express Scripts Canada seeks to hire a Provider Relations Representative to work from our Mississauga office. The successful incumbent will review network agreements from pharmacy, medical supplies & equipment, mental health care, vision care, and dental providers for accuracy and completeness and ensure that all providers’ pertinent information is correctly entered into the Express Scripts Canada system.
Note: this is a 6-month on-site contract opportunity at our Mississauga location.
**Key Responsibilities**
- Validates completed provider agreements and returns to providers for further review and modifications if information is missing
- Ensures that all pharmacy, medical supplies & equipment and dental providers’ required agreement information is entered into the Express Scripts Canada System in a timely manner
- Ensures that all pharmacy, medical supplies & equipment, mental health care, visions care, and dental providers’ modifications and terminations are updated in a timely manner
- Handles provider, association and software vendor inquiries in a supportive and professional manner
- Collaborates with teammates and assists in other team deliverables as required
**Qualifications**
- Post-Secondary school diploma
- Bilingual an asset (French & English)
- Excellent written, and verbal communication skills
- Knowledge of healthcare/pharmacy, medical supplies & equipment or dental benefit administration and claims processing is an advantage
- Strong customer service focus - understanding the Express Way Values
- Computer literate, possessing intermediate skills in MS Office (Word, Excel, Outlook), and Adobe Reader and Writer
- Strong interpersonal skills with ability to work independently with mínimal supervision; and as a team player willing to take direction
- Flexible to new situations and adaptable to change
- A thorough understanding of quality assurance and delivery of service excellence
- Excellent organizational skills, effective time management, and the ability to shift priorities working within established timelines
- Demonstrates initiative (learn processes and procedures, various benefits) and displays self-motivation to grasp new concepts quickly
- Ability to analyze, problem-solve and mediate difficult situations
- Results-oriented paying attention to detail.
**Express Scripts Canada is a Cigna company**
Express Scripts Canada is a subsidiary of Express Scripts, a Cigna company. Cigna Corporation (NYSE: CI) is a global health service company dedicated to improving the health, wellbeing and peace of mind of those we serve. Cigna offers an integrated suite of health services through Cigna, Express Scripts, and our affiliates including medical, dental, behavioural health, pharmacy, vision, supplemental benefits, and other related products.
**About Express Scripts Canada**
Express Scripts Canada is a leading health benefits manager and has been recognized as one of the most innovative. Our clients include Canada's leading insurers, third party administrators and governments. We work with these clients to develop industry-leading solutions to deliver superior healthcare in a cost-controlled environment. We provide Active Pharmacy services to more than 7 million Canadian patients and adjudicate more than 100 million pharmacy, dental, and extended health claims annually. Through our proprietary consumer intelligence, clinical expertise, and patients-first approach, we promote better health decisions for plan members, while managing and reducing drug benefit costs for plan sponsors.
We offer a competitive salary and benefits package, along with a positive work environment built on solid corporate values, integrity, mutual respect, collaboration, passion, service and alignment.
We are an equal opportunity employer that promotes a diverse, inclusive and accessible workplace. By embracing diversity, we build a more effective organization that empowers our employees to be the best that they can be.
We are committed to creating a working environment that is barrier-free and we are prepared to provide accommodation for people with disabilities.
-
Bilingual Provider Relations Representative
7 months ago
Montréal, Canada The Cigna Group Full timeThe role of Provider Relations is to accurately register healthcare providers and maintain a current database in order to support providers by delivering effective and timely communications to ensure seamless claims adjudication and claims payment. Express Scripts Canada seeks to hire a Bilingual Provider Relations Representative to work from our Montreal...
-
Representative - Customer Relations (12 Months
2 months ago
Montréal, QC, Canada Vacances Air Canada Air Canada Vacations Full time**TITLE**: Customer Relations Representative (12 months contract) **DEPARTMENT**: Operations **LOCATION**: Montreal **SCOPE**: Assist all customers and travel agents in seeking solutions to resolve complaints related to post-travels. RESPONSIBILITIES GENERAL - Handle all claims received in writing from travel agents and/or clients related to bookings for...
-
Representative, Customer Relations
7 months ago
Montréal, Canada Vacances Air Canada Air Canada Vacations Full time**TITLE**: Customer Relations Representative **DEPARTMENT**: Operations **LOCATION**: Montreal **SCOPE**: Assist all customers and travel agents in seeking solutions to resolve complaints related to post-travels; **RESPONSIBILITIES**: GENERAL - Handle all claims received in writing from travel agents and/or clients related to bookings for which...
-
Representative, Customer Relations
6 months ago
Montréal, Canada Vacances Air Canada Air Canada Vacations Full time**RESPONSABILITIES**: General - Handle all claims received in writing from travel agents and/or clients related to bookings for which problems/issues/queries need to be resolved within a turn around time of 10 days; - Conduct all pertinent research for each complaint; - Negotiate settlements by phone; - Analyze and review appeals on decisions taken...
-
Employment Relations Officer
3 months ago
Montréal, QC, Canada The Professional Institute of the Public Service of Canada Full time**Division**: Quebec Regional Office **City**:Montreal,QC **Type of position**:hybrid **Job Term**: Permanent Full-time (35 hours per week) **Union**:IAM local 907 **Competition**: 24-65 The Professional Institute of the Public Service of Canada, a national union representing some 70,000 professionals and scientists throughout Canada, requires an...
-
Dir Labor Relations
4 weeks ago
Montréal, QC, Canada Molson Coors RFP Full time**Requisition ID**:33276 **The Headlines**: In the role of Director, Labor Relations you will deliver the organization's labor relations strategies and services. This role manages the organization's labor and employee relations program. Cultivates a positive working relationship with organized labor and ensures the preservation of the company’s management...
-
Community Relations Director
2 months ago
Montréal, QC, Canada Administration portuaire de Montréal Full timeThe incumbent is responsible for developing and deploying strategies and action plans for stakeholder engagement and relations, both for the Port of Montreal and Contrecoeur. More specifically, this person manages relations with local communities, local elected officials, certain sector associations, relations with First Nations and the management of the...
-
Representative - Customer Relations (4-month
6 months ago
Montréal, Canada Vacances Air Canada Air Canada Vacations Full time**TITLE**: Customer Relations Representative **DEPARTMENT**: Operations **LOCATION**: Montreal **SCOPE**: Assist all customers and travel agents in seeking solutions to resolve complaints related to post-travels. RESPONSIBILITIES GENERAL - Handle all claims received in writing from travel agents and/or clients related to bookings for which...
-
Provider Relations Representative
6 months ago
Montréal, Canada The Cigna Group Full timeThe role of Provider Relations is to accurately register healthcare providers and maintain a current database in order to support providers by delivering effective and timely communications to ensure seamless claims adjudication and claims payment. The successful incumbent will review network agreements from pharmacy, medical supplies & equipment, mental...
-
Health and Safety Manager
4 weeks ago
Montréal, QC H3A 1K2, Canada Torngat Metals Ltd Full time**DESCRIPTION**: The Health, Safety and Environment Manager plays a key role in promoting and maintaining a safe, healthy and regulatory compliant work environment for remote mining operations. Reporting to the Senior Environmental Manager, you will be responsible for the design, implementation and monitoring of health, safety and environmental programs....
-
Director Labor Relations
4 weeks ago
Montréal, QC, Canada Molson Coors Brewing Company Full time**Requisition ID**:33276 **A Career in Beer and Beyond**: Our purpose at Molson Coors Beverage Company is to brew beverages that unite people to celebrate all life’s moments. We’ve been brewing iconic brands for over 350 years and are now proud to be offering a modern portfolio that expands beyond the beer aisle. **We are Talent Brewers with our...
-
Bilingual Employee Relations Consultant
2 months ago
Montréal, QC, Canada BMO Financial Group Full timeVIRTUAL61 - REMOTE/TELETRAVAIL - QC - BMO XXXXX Quebec,X0X 0X0 Provides expert employee relations advice and governance to an assigned portfolio to ensure that employee relations policies, practices and strategies support the business/group strategies and meet regulatory/legal requirements. Ensures that initiatives and HR solutions (programs and processes)...
-
Representative, Customer Care
3 weeks ago
Montréal, QC, Canada Vacances Air Canada Air Canada Vacations Full time**RESPONSIBILITIES**: - Prepare, fill and send Airport Dispatch Reports for all flights departing on a daily basis - Answer all calls from travel agents related to booking problems/issues/queries - Assist agencies with seat selection/errors/omissions/misquotes and price matching. - Analyze and review appeals on decisions taken previously for which travel...
-
Regional Sales Representative
3 weeks ago
Montréal, QC, Canada The Canada Life Assurance Company Full timePermanent Full Time We are looking for a **Regional Sales Representative** in Montreal, QC. Our organization is strong, and we’re getting stronger. Join our wealth inside sales team where you’ll connect with some of the most entrepreneurial, spirited, energetic people you’ll ever meet in your life. We’re looking for top talent who aspire to be in...
-
Client Services Representative
4 months ago
Montréal, QC, Canada Purves Redmond Limited Full time**Job Overview** Established in 1959, Purves Redmond Limited (PRL) is an innovative and entrepreneurial insurance brokerage and employee benefits consulting firm based in Toronto with offices in Vancouver, Montreal and Calgary. We have an exciting opportunity in our growing Montreal (or Vancouver) office for a client services representative on our Client...
-
Customer Service Representative
4 months ago
Montréal, QC, Canada Physiothérapie Universelle Full time**CUSTOMER SERVICE REPRESENTATIVE** Lifemark is a physiotherapy and rehab organization that employs a multi-disciplinary and holistic approach to provide our patients with the highest level of quality and compassionate care. **Responsibilities include**: - Answering the telephone, greeting, and assisting clients - Responding to inquiries and helping...
-
Customer Service Representative
3 months ago
Montréal, QC, Canada Physiothérapie Universelle Full time**CUSTOMER SERVICE REPRESENTATIVE** Lifemark is a physiotherapy and rehab organization that employs a multi-disciplinary and holistic approach to provide our patients with the highest level of quality and compassionate care. **Responsibilities include**: - Answering the telephone, greeting, and assisting clients - Responding to inquiries and helping...
-
Medical Sales Representative
1 month ago
Montréal, QC, Canada Vision Group Full timeSee if you are our next: **MEDICALSALES REPRESENTATIVE/PROFESSIONAL RELATIONS CONSULTANT** Working at Vision Group's head office is working for the North American leader in vision correction. It means being able to concretely contribute to the development of the company and support more than 12 brands and more than 70 clinics across Canada and the United...
-
Public Relations Consultant
4 weeks ago
Montréal, QC H3A 3A6, Canada PEAK Financial Group Inc. Full timeEducation: College/CEGEP - Experience: 3 years to less than 5 years - Accounting and business/management - Finance, general - ** Work setting**: - Sales - Finance and insurance - ** Tasks**: - Plan development projects - Respond to enquiries from members of the business community concerning development opportunities - Answer written and oral inquiries -...
-
Labour Relations Associate
6 months ago
Montréal, Canada CN Full timeAt CN, everyday brings new and exciting challenges. You can expect an interesting environment where you're part of making sure our business is running optimally and safely―helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a...