Part-time Keyholder

3 weeks ago

Richmond, Canada Pet Valu Full time

Location: Richmond, British Columbia

**Job Description**:
At Pet Valu, we're Pet Experts, and we're pet lovers, too.

Keyholders assist with ensuring consistently great execution which allows us to invest in meaningful time with our customers. They recommend the best products and services to create the healthiest, most playful life for all pets. They share accountability to drive profit to fuel our growth and future as the Devoted Pet Lover’s life-cycle partner. The Keyholder assists with all operations in the store and helps represent their store in surrounding communities. They prioritize Safety, Compassion, Expertise and Efficiency in all they do, and they live by and coach to our Core Beliefs.

What’s in it for You (other than hanging out with pets all day)
- Sales-related bonuses
- Staff discounts
- Ongoing training & career development
- Increased earning potential (expert level course completion)
- Paid benefits
- Fun, pet-friendly workplace

Job Overview:
At Pet Valu, we strongly believe compassion is in our every interaction, our commitment to safety, and the level of expertise and efficiency that our Animal Care Experts (ACEs) deliver is what sets us apart.

We are looking for people who are just as passionate about animals and their well-being to help create memorable moments in our stores every day. You’ll thrive on supporting your team of humans too

In between the pet cuddles, excited sniffs and belly rubs, other duties include:

- Performing cash related functions, sales processing - debit, credit transaction, end of day closing related activities and handling general customer inquiries
- Preparing merchandise orders, prepare banking deposits and other miscellaneous paperwork
- Placing small items (under 10 lbs) including pet supplies, household items, etc. into stock in the sales area of the store
- Ensuring that the safety standards with regard to sale floor is maintain i.e. Sweeping, dusting and other general store maintenance activities.
- Assisting in replenishing the shelves after receiving deliveries of pet food and supplies.
- Other duties and tasks as required

What you bring:

- Previous retail or guest service experience is desirable
- All applicants must be able to demonstrate the ability to provide inspirational, authentic, and personalized customer service
- Flexible schedule based on business needs this may include evenings, weekends and closing
- Previous experience with retail point-of-sale (POS) software is desirable
- Drive Key Performance Indicators (KPI) results for your store
- Possess outgoing and friendly personality with the ability to work with mínimal supervision
- Ability to lift 50lbs repetitively without assistance
- Access to reliable transportation to and from the store

What to expect after you apply:

- If successful, you will be invited to an in-person interview and store tour.
- If you are the right person for the role, we will prepare offer details and start date.

STHIRE

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