Brampton Foh Team Member

3 months ago

Brampton, Canada August 8 Brampton Full time

OVERVIEW

August 8 is an all-you-can-eat restaurant company that is independently owned and operated. We offer innovative Japanese fare and classic Chinese dim sum selections to our guests. We strive to deliver exceptional dining experiences and dedicate ourselves to building long-lasting business relationships with our customers, employees, and the communities where we co-exist.

BRIEF

TERMS:

- Permanent Full-Time
- Permanent Part-Time
- Weekend Availability

RESPONSIBILITIES:
Server:

- Engage with guests, take food orders and accurately enter them into the POS system.
- Deliver food, clear plates and reset tables in a timely fashion.
- Takes reservations and waiting lists, handles phone calls and customer inquiries and assists various restaurant staff when necessary.
- Provide exceptional customer service by addressing any customer inquiries or concerns promptly and professionally.

Busser:

- Communicate effectively with kitchen staff, servers, and other team members to ensure a smooth food delivery process.
- Assist in the preparation and setup of food items for service.
- Deliver food orders to customers' tables promptly and accurately.
- Ensure that all food items are presented in an appealing and appetizing manner.
- Collaborate with the kitchen team to ensure that all food orders are complete and accurate before delivery.
- Assist with clearing tables and maintaining cleanliness in the dining area.

EXPECTATIONS:

- Prioritize and perform different tasks in an efficient manner
- Think critically and problem-solve independently
- Have sense of urgency during busy lunch and dinner services
- Clear communication with guests regarding issues that may arise
- Possess a strong urge to provide great dining experiences for our guests

MINIMUM REQUIREMENTS:

- Ability to communicate (verbally and in writing) in English
- Ability to understand and follow direction from others
- Ability to perform basic math functions
- Must have Smart Serve certification
- Must be 18 years of age

PHYSICAL REQUIREMENTS:

- Ability to bend at the waist and lift items up to 50lbs to waist level.
- Ability to carry items of up to 50 lbs.
- Ability to move items up to 30 lbs for distances of up to 25 feet.
- Ability to remain standing and active for an 8-12 hour shift.
- Ability to frequently climb and descend flights of stairs as well as ladders.
- Ability to hear, understand, and respond to colleagues' and guests’ requests in a loud environment.
- Skill and co-ordination at using hands to write, pour, and carry several food/drinks at once, and carry several plates and bowls.

**Job Types**: Full-time, Permanent

Pay: From $16.55 per hour

Expected hours: 25 - 44 per week

Additional pay:

- Tips

**Benefits**:

- Discounted or free food
- Store discount

Flexible language requirement:

- French not required

Schedule:

- 10 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Every Weekend
- Holidays
- Monday to Friday
- Morning shift
- Night shift
- Weekends as needed

Application question(s):

- Can you commit to 25-44 hours per week?

**Education**:

- DCS / DEC (preferred)

Licence/Certification:

- Smart Serve (required)

Work Location: In person

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