City Dispatcher

2 weeks ago

Milton, Canada QRC Logistics Full time

_**Who we are**_

QRC Logistics is a proudly owned family transportation business that started out as a small courier company doing rush pick up’s and deliveries using cars and vans all around the GTA. As our customer’s requirements evolved, so did the company. Since then, QRC has grown and expanded exponentially adding in services like:

- Cartage division with 5-ton trucks all with tailgates to handle LTL
- Trailer division to handle FL freight
- Overnight division for less time sensitive deliveries
- Rush division for time critical deliveries
- Warehouse storage and full pick and pack operation
- Network of terminals across the country in every major center
- QRC specializes in Retail deliveries

We pride ourselves on being a one stop shop for all our customers logístical needs. We offer the unique opportunity to have online web access for all customers to view and track inventory in real time by using state of the art software systems for both warehousing and transportation management.

Being innovative, flexible, accountable and responsive are all core values each team member embraces at QRC Logistics. We are always looking to add out of the box, creative thinkers to join our ever-growing company.

**Job Title**: Dispatcher

**Reports to**: Transportation Manager

**Job Type: Full-Time**

Duties and responsibilities will include:

- Receive, verify & compile driver delivery bills for CSR
- Create labels and driver manifest
- Creating orders / Input data into dispatch software
- Load planning and route optimization
- Communicate specific freight requirements and procedures to drivers
- Handle customer inquiries in a timely, professional manner
- Update customer web portals with up-to-date load information
- Analyze resource utilization and generate reports as needed
- Coordinate with dock staff for all incoming freight
- Verify all inbound bills to manifest and assign order/ load numbers to each
- Work with the different departments to improve route management and customer service
- Other duties/ tasks as required
- **Job Specifications (Knowledge, skills and abilities)**:_
- A minimum of 5 years experience in transportation and dispatching
- Strong geographical knowledge of the GTA and Southern Ontario
- Demonstrated ability to manage high-stress situations calmly and effectively
- Strong planning and organizational skills
- Proficiency in MS Word, Excel, basic computer functions and transportation management systems
- Ability to multitask in a fast paced environment and actively manage multiple, concurrent projects
- Other duties/responsibilities as assigned by management
- **Standards of performance**:_
- Demonstrates value and respect for all employees
- Performs effectively as a team player
- High energy and enthusiasm
- Understand and support the company’s Mission, Vision and Values
- **Location**:_ Halton Hills, Milton
- QRC Logistics is an Equal Opportunity Employer. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin and will not be discriminated against on the basis of disability._

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- Load planning: 3 years (preferred)
- Routing protocols: 3 years (preferred)
- dispatching: 3 years (preferred)

Work Location: In person

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