Desktop and Trading Support Analyst

3 months ago


Toronto, Canada Q1 Technologies Full time

**System Maintenance**: Monitor, troubleshoot, and maintain trading platforms and desktop environments to ensure high availability and performance.
- **Issue Diagnosis and Resolution**: Identify, analyze, and resolve technical issues related to software, hardware, and network connectivity, escalating complex problems as needed.
- **Documentation**: Maintain comprehensive documentation of support processes, troubleshooting steps, and known issues to enhance team efficiency.
- **Collaboration**: Work closely with IT teams, vendors, and trading departments to implement system updates, upgrades, and best practices.
- **Performance Monitoring**: Regularly assess system performance and user feedback to identify improvement opportunities and enhance user experience.
- **Compliance**: Ensure all technical processes adhere to internal policies and regulatory requirements.

**What you need**:

- Networking:

- Good in Monitoring tools and Device back up scheduling
- Basic DHCP and DNS configuration in routers and switches
- Basic troubleshooting skills in ‘show ip route’ ‘sh mac address-table’ etc
- Static and dynamic IP routing protocols basics

**Job Types**: Full-time, Fixed term contract
Contract length: 6 months

Pay: $25.00-$30.00 per hour

Expected hours: 40 per week

Schedule:

- Monday to Friday

**Experience**:

- IT support: 1 year (preferred)
- Trading: 1 year (preferred)

Work Location: In person



  • Toronto, Ontario, Canada Dacaro Services Full time

    About Dacaro ServicesWe are a leading provider of IT services to the financial industry, dedicated to delivering exceptional support and expertise.Job DescriptionThe Desktop Support Analyst will play a critical role in ensuring the smooth operation of our trading floor infrastructure, providing technical support to end-users, and collaborating with internal...


  • Toronto, Canada Healwell AI Inc Full time

    BioPharma Services Inc. is looking for a Desktop Support Analyst responsible for supporting our Toronto facility. As a Desktop Support Analyst, you will closely work with the Information Technology team. **You will have the opportunity to**: - Troubleshoot and resolve support issues from various support channels (phone calls, chats, self-service tickets);...


  • Toronto, Canada Girl Guides of Canada-Guides du Canada Full time

    Girl Guides of Canada-Guides du Canada (GGC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls. GGC is actively searching for a Desktop Support...


  • Toronto, Canada Dacaro Software Services Inc Full time

    '''Overview''' We are seeking a highly motivated and skilled Desktop Support Analyst to join our team. You will be responsible for providing technical support and assistance to end-users, troubleshooting software and hardware issues, and ensuring the smooth operation of our systems. Position Type: Work on site **Responsibilities**: We're looking for: 2...


  • Toronto, Canada Progression3 Full time

    On behalf of our client in Scarborough, Progression3 is in search of a Desktop Support Analyst for a contract-to-permanent role. **Primary Responsibilities**: - Monitor computer hardware performance and diagnosing problems - Upgrade computers through the addition of new hardware, such as additional RAM or a new disk drive - Replace worn or defective parts...


  • Toronto, Canada Progression3 Full time

    On behalf of our client in downtown Toronto, Progression3 is in search of a Desktop Support Analyst for a contract-to-permanent role. **Primary Responsibilities**: - Monitor computer hardware performance and diagnosing problems - Upgrade computers through the addition of new hardware, such as additional RAM or a new disk drive - Replace worn or defective...


  • Toronto, Canada Progression3 Full time

    On behalf of our client in downtown Toronto, Progression3 is in search of a Desktop Support Analyst for a contract-to-permanent role. **Primary Responsibilities**: - Monitor computer hardware performance and diagnosing problems - Upgrade computers through the addition of new hardware, such as additional RAM or a new disk drive - Replace worn or defective...


  • Toronto, Canada Progression3 Full time

    On behalf of our client in downtown Toronto, Progression3 is in search of a Desktop Support Analyst for a contract-to-permanent role. **Primary Responsibilities**: - Monitor computer hardware performance and diagnosing problems - Upgrade computers through the addition of new hardware, such as additional RAM or a new disk drive - Replace worn or defective...


  • Toronto, Canada Progression3 Full time

    On behalf of our client in downtown Toronto, Progression3 is in search of a Desktop Support Analyst for a contract-to-permanent role. **Primary Responsibilities**: - Monitor computer hardware performance and diagnosing problems - Upgrade computers through the addition of new hardware, such as additional RAM or a new disk drive - Replace worn or defective...


  • Toronto, Canada Bantrel Co. Full time

    Company Description Bantrel is proud to be a leading provider of Engineering, Procurement, and Construction (EPC) services in Canada. Since our inception in 1983, we have delivered end-to-end solutions for some of Canada’s most challenging and complex energy, mining and infrastructure projects, with an unrelenting focus on safety, while delivering to the...


  • Toronto, Canada NTT DATA Full time

    **Req ID**:225834 We are currently seeking a Desktop Support Analyst to join our team in Toronto, Ontario (CA-ON), Canada (CA). **Responsibilities**: - Provide deskside assistance to resolve technology issues and provide how-to knowledge transfer to end users on a variety of computer-related issues. - Perform scheduled moves, installations, and...


  • Toronto, Canada NTT Data Services Full time

    **Req ID**: 225834 We are currently seeking a Desktop Support Analyst to join our team in Toronto, Ontario (CA-ON), Canada (CA). **Responsibilities**: - Provide deskside assistance to resolve technology issues and provide how-to knowledge transfer to end users on a variety of computer-related issues. - Perform scheduled moves, installations, and...

  • Desktop Specialist

    1 week ago


    Greater Toronto Area, Canada Dacaro Services Full time

    Job Summary:We are seeking a skilled and proactive Desktop Tradefloor Support Analyst to join our IT team. In this role, you will provide technical support to end-users in a high-pressure trading floor environment, ensuring seamless operation of desktop systems, applications, and related infrastructure. The ideal candidate will have strong technical...

  • Desktop Specialist

    1 week ago


    Greater Toronto Area, Canada Dacaro Services Full time

    Job Summary:We are seeking a skilled and proactive Desktop Tradefloor Support Analyst to join our IT team. In this role, you will provide technical support to end-users in a high-pressure trading floor environment, ensuring seamless operation of desktop systems, applications, and related infrastructure. The ideal candidate will have strong technical...


  • Toronto, Canada SickKids Full time

    **About SickKids**: Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and...

  • Desktop Specialist

    2 weeks ago


    Greater Toronto Area, Canada Dacaro Services Full time

    Job Summary:We are seeking a skilled and proactive Desktop Tradefloor Support Analyst to join our IT team. In this role, you will provide technical support to end-users in a high-pressure trading floor environment, ensuring seamless operation of desktop systems, applications, and related infrastructure. The ideal candidate will have strong technical...

  • Desktop Specialist

    2 weeks ago


    Greater Toronto Area, Canada Dacaro Services Full time

    Job Summary:We are seeking a skilled and proactive Desktop Tradefloor Support Analyst to join our IT team. In this role, you will provide technical support to end-users in a high-pressure trading floor environment, ensuring seamless operation of desktop systems, applications, and related infrastructure. The ideal candidate will have strong technical...

  • Desktop Specialist

    2 weeks ago


    Greater Toronto Area, Canada Dacaro Services Full time

    Job Summary: We are seeking a skilled and proactive Desktop Tradefloor Support Analyst to join our IT team. In this role, you will provide technical support to end-users in a high-pressure trading floor environment, ensuring seamless operation of desktop systems, applications, and related infrastructure. The ideal candidate will have strong technical...

  • Desktop Specialist

    2 weeks ago


    Greater Toronto Area, Canada Dacaro Services Full time

    Job Summary:We are seeking a skilled and proactive Desktop Tradefloor Support Analyst to join our IT team. In this role, you will provide technical support to end-users in a high-pressure trading floor environment, ensuring seamless operation of desktop systems, applications, and related infrastructure. The ideal candidate will have strong technical...


  • toronto, Canada Dacaro Services Full time

    Job Summary:We are seeking a skilled and proactive Desktop Tradefloor Support Analyst to join our IT team. In this role, you will provide technical support to end-users in a high-pressure trading floor environment, ensuring seamless operation of desktop systems, applications, and related infrastructure. The ideal candidate will have strong technical...