Route Supervisor

2 days ago

Truro, Canada Fero Waste & Recycling Inc Full time

Fero Waste and Recycling Inc, a division of The Municipal Group of Companies, is a solid waste company that services New Brunswick and Nova Scotia and is currently seeking the knowledge and expertise of a **Residential Route Superviso**r based out of our **Truro, NS location**.

**Job Summary**:
The **Residential Route Supervisor** oversees the efficient residential operation within the branch. The Residential supervisor is a strategic thinker striving for excellence with customer service levels, employee engagement and contract performance.

This is a Tuesday to Friday schedule with Monday work when it aligns with the contract schedule, Holiday and storm make up days, or as required. This role is an 8am start with a finish time that aligns with your team.

**Primary Duties & Responsibilities**:

- Supervise a staff of drivers, helpers to ensure work is being performed in a timely and courteous manner
- Schedule labour hours and truck usage to targets
- Ensure sufficient daily staffing levels.
- Respond to customer and driver issues.
- Perform route audits to ensure safe and efficient procedures are followed; identify possible training needs, and coach drivers and helpers.
- Monitor and manage the GPS system for idling and engine off time.
- Ensure continued compliance and adherence to Company policies and procedures with respect to operations and safety requirements.
- Assist in accident and/or injury investigations, or property damage claims to ensure timely reporting and resolution
- Plan and prepare for seasonal fluctuations in service regarding driver/helper needs and work with Maintenance department on vehicle needs.
- Maintain a working relationship with contract contacts
- Basic dispatch coverage when needed.
- Other duties as assigned.

**Additional duties as assigned below**:

- Daily reporting according to contract deliverables
- Productivity reporting to management through GPS reports
- Interviewing drivers, helpers
- On route safety observations
- Afternoon Check
- in presence for majority of drivers

**Required Knowledge, Skills, Abilities, Education, and Experience**:
- Three or more years of Transportation/Logistics experience required, demonstrating the ability to plan and supervise the work of others
- Class 3 driver’s license an asset, but not necessary
- Experience in a Supervisory role would be an asset;
- Demonstrates knowledge of Hazardous Materials, DOT, OSHA and EPA Regulations
- Demonstrates knowledge of routing and re-routing
- Excellent communication skills, both verbal and written
- Willingness to work in a team environment
- A working knowledge of MS Office software, MS Word, Excel and Outlook
- Highly driven with a strong commitment to quality
- CPR and First Aid Training is an asset
- Working safely is a condition of employment.

A comprehensive pension and benefits package are offered with this position along with opportunities for advancement and training and development.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Company pension
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Store discount
- Vision care

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed

Licence/Certification:

- Class 3 Licence (preferred)

Work Location: In person

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