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Lounge Bartender

4 months ago


PointeClaire, Canada Easton's Group of Hotels Inc. Full time

Looking for a career change? Join one of Canada’s most successful and multicultural Hospitality companies, that strives to take your talent to the next level. With 19 hotels owned and managed by Easton’s Group of Hotels, and a further 6 in development, your passion, collaboration, and voice will be an excellent addition to our growing Organization. As a company, we strive to provide exceptional benefits, perks, and growth opportunities to all our employees.

If you have a passion for exceptional service delivery, are results driven and appreciate the recognition, Easton’s is your career partner of choice.

The Easton's team believes that excellence is achievable only in an environment that embraces and promotes Equity, Diversity & Inclusion (ED&I). Our company is challenging the way we work, think, and develop an inclusive workplace. Our commitment to ED&I allows us to achieve our vision and mission and ensure a more equitable future for all.

The DoubleTree by Hilton Pointe-Claire is a landmark property with ideal combination of a suburban hotel with the convenience of an airport property with its own restaurant, Marquis Bar & Grill, it Lounge and Room Service and 14 meeting rooms. Minutes away to major corporations, shopping, restaurants, and sporting venues in Montreal's West Island. Travelling on business, pleasure or with your sports team everyone will be charmed by our upscale DoubleTree by Hilton Pointe-Claire.

**Benefits**:

- Health, Vision, and Dental Coverage
- Wellness Days
- Employee Social Events
- On-Site Parking
- RRSP
- Career Development
- Discounted Staff Meals
- Hotel Discounts at Hilton properties

Job Overview

Prepare beverages and/or serve food for the customer in a prompt and courteous manner while maintaining a high level of quality and consistency.

**Responsibilities**:

- Greet guests pleasantly as they approach the bar; promote house drinks and utilize up-selling skills to maximize revenues.
- Prepare beverages requested by customers. Adhere to established pouring standards and drink recipes to provide a consistent product to the guests and to control costs. Coordinate food service with restaurant(s) for bar/lounge guests if applicable.
- Monitor guest behavior and guest alcohol consumption to determine when alcohol service to the guest should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of customers; check identification whenever the age of a guest requesting an alcoholic beverage service is questionable.
- Alert Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.
- Set up bar including all liquor, mixers, ice, garnishes, glassware and supplies. Perform pre
- and post-shift side-work (empty/fill ice-bins, prepare garnishments, replenish/store snacks, etc.). Requisition all necessary supplies.
- Inventory unused liquor and beverages. Ensure that all liquor is properly secured before, during, and at close of shift.
- Obtain, count and secure bartender’s bank; receive cash and credit payments from customers; give accurate change and balance cash drawer at end of shift.
- Inspect bar daily for cleanliness and attractiveness and inspect all equipment and machinery for proper operation. Sweep and mop bar floor after shift. Wipe down counters, equipment, stools, chairs, tables, and other areas as required.
- Promote teamwork and quality service through daily communication and coordination with other departments.
- Perform other duties as assigned. In carrying out your duties you will follow all Company and Brand Standards

**QUALIFICATIONS AND REQUIREMENTS**

Basic reading, writing, and math skills. Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments. Formal bartending training preferred. Must meet state legal age requirements. Must speak fluent French and English.

This job requires the ability to perform the following:

- Handling, carrying or lifting items weighing up to 50 pounds (bar ware, carts, boxes, bottles, etc)
- Remain stationary for extended periods of time
- Moving about the bar, lounge and kitchen
- Bending, stooping, kneeling, lifting

Other:

- Communication skills are utilized a significant amount of time when interacting with guests, wait staff, cooks, and supervisor.
- Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
- Reading and writing abilities are utilized often when taking orders, describing cocktail items, completing paperwork, etc.
- Basic math skills are frequently used when handling cash and credit.
- May be required to work nights, weekends, and/or holidays.

**_WORK AREA: _**Bar, lounge area, kitchen and other F&B areas