Employment Counsellor

**Position Title**:Employment Counsellor

**Organization Structure**:Reports to the Programs Manager

**Job Classification**:Counsellor

**Job Status: Contract**

**Number of Positions**:1

**Location**:Etobicoke

**Wage**:$26.45/hour for 40 hours/week

**This is a bargaining unit position.**

**About Polycultural**

Be a part of Polycultural Immigrant and Community services Founded in 1993, Polycultural is dedicated to hosting an open and inclusive environment for all. We are a multicultural melting-pot perfectly reflecting Canada’s diversity. We are like a family, have a culture filled with care and genuine connection with a very inclusive environment for all. With a diverse range of programs and services, we help individuals and families build a brighter future in Canada. Serving clients from over eight different locations across the GTA and Orangeville in more than 20 languages.

**Scope**

Responsible for facilitating workshops and delivering one-on-one employment for eligible newcomers. This includes the delivery of Job Search Workshop, individual employment-related counselling and assessment; solution-focused counselling, information and referral provision, facilitating information sessions on employment related topics, and matching with employment-related opportunities and professional mentor.

**Responsibilities**
- Deliver all components of the employment services to newcomers, including employment assessment, goal-setting and action plan preparation, job search workshops’ facilitation, and follow-up
- Deliver career exploration activities in a group and individual setting
- Provide comprehensive information on the labour market, regulated professions, and trades and professional licensing
- Ensure clients have mastered job search and interview skills and have developed targeted resumes and cover letters
- Assist in goal-setting and action plan preparation, development, and implementation
- Provide comprehensive information on the orientation to Canadian workplace culture
- Market and promote internationally-trained professionals to employers, business community, and industry groups
- Act as a referral coach for the TRIEC Mentoring Partnership and cover all duties associated with the agreement
- Recruit employers for placements and mentors for mentorship activities
- Achieve the target number of successful placements
- Match clients with mentors and co-op activities in accordance with their career expectations and goals
- Maintain strong working relations with agency programs and partner agencies
- Maintain the continuous and accurate records of clients assisted and services provided in electronic database and paper files
- Effectively track clients’ progress and provide reports for supervisor and colleagues
- Must meet targets set by the Programs Manager
- Organize employment and settlement-related materials and tools for easy access and update it regularly
- Perform other duties as assigned

**Competencies**

**Adaptability**

Changes behavioural style or method of approach when necessary to achieve a goal; adjusts style as appropriate to the needs of the situation. Responds to change with a positive attitude and a willingness to learn new ways to accomplish work activities and objectives.

**Planning & Organizing/Time Management**

Establishes a systematic course of action for self or others to ensure accomplishment of a specific objective. Sets priorities, goals, and timetables to achieve maximum productivity.

**Communication**

Using a variety of communication styles and strategies to foster open communications and the exchange of information and discussion on an ongoing basis.

**Initiative**

Does more than is required or expected in the job; does things that no one has requested that will improve or enhance services, avoids problems, and develops entrepreneurial opportunities. Plans ahead for upcoming problems or opportunities and takes appropriate action.

**Service**

Demonstrates strong commitment to meeting the needs of co-workers, managers, clients, or community members, striving to ensure their full satisfaction.

**Qualifications**
- A degree or diploma in Employment, Career Counselling, or Education, and at least three years of experience working in the employment non-for-profit sector
- Excellent and superior presentation and group facilitation skills with the ability to engage and motivate others
- At least three years of experience working with groups: developing and delivering presentations, seminars, and workshops
- Demonstrated career and employment counselling skills
- Strong knowledge of the Canadian labour market and labour market trends
- Proficiency in professional recognition in Canada, N.O.C., trade certification, and professional licensing information
- Competencies in career and employment individual assessment and job search techniques and process
- Familiarity with issues newcomers to Canada face in an urban setting and systemic barriers facing integration