Business Analyst Process Excellence

2 months ago

Toronto, Canada Scotiabank Full time

Requisition ID: 212008

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

A Process Excellence Business Analyst will focus on optimizing and streamlining business processes within organizations. They are pivotal in enhancing efficiency, optimizing processes, problem-solving, and improving overall operational process performance to expedite delivery within Global Wealth Management.

**Is this role right for you? In this role you will**:

- Support cross-functional teams to identify and implement process improvement initiatives aimed at increasing efficiency, reducing waste, and improving overall operational process performance.
- Analyze and maintain a comprehensive process mapping system that documents current processes, identifies bottlenecks, and highlights opportunities for improvement.
- Design, implement, and monitor key performance indicators (KPIs), dashboards and metrics to track the effectiveness of process improvements and ensure alignment with organizational goals.
- Facilitate weekly meetings with Sponsors and Stakeholders to provide status through dashboard on their requests.
- Conduct post-implementation reviews for completed projects to assess outcomes, quantify benefits realized, and identify lessons learned for future process improvement efforts.
- Provide guidance to the GWM teams on project management activities required to lift off their projects based on the EDF guidelines.
- Support GWM in the creation of Coupa intakes and coordinate the various stages and partners throughout vendor engagement and management process, including new vendor Contracts, SOW, amendments and renewals.
- Supply business case templates and frameworks coupled with assistance throughout the development, review, and approval process for business cases.

**Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have**:

- Bachelor’s degree in business administration, project management, supply chain management, or a related field.
- Experience in process analysis, vendor management, procurement, and project management.
- Strong organizational skills and attention to detail.
- Strong analytical and problem-solving skills
- Knowledge of business process modelling and requirements documentation.
- Familiarity with project management methodologies (e.g., Agile, Waterfall).
- Excellent communication and negotiation abilities.
- Proficiency in using relevant software tools (e.g., project management systems, document management platforms, Microsoft tools, vendor management systems).

**What's in it for you?**
- Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
- Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
- Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
- Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
- Dynamic Ecosystem - Free tea & coffee, universal washrooms, and lots of space for team collaboration.
- Community Engagement - No matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more

Working location condition: Hybrid

LI-Hybrid

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

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