Electronic Trading Specialist

6 months ago


Toronto, Canada LSEG (London Stock Exchange Group) Full time

AlphaDesk is LSEG’s Order and Portfolio Management Software. AlphaDesk develops and supports the software for hedge funds and asset managers globally. We are a diverse team with good technical skills, and the quality of our software and client services is at the core of our business.

**Responsibilities**:

- Prioritize and complete complex FIX integrations with global vendors - including collecting requirements proactively, setting up connections, devising appropriate test plans, certifying/testing, and co-ordinating with development, as needed.
- Provide exceptional and responsive level 2 support for FIX issues and inquiries within day-to-day operations.
- Assist with maintaining FIX infrastructure - ensure reliability & load balancing, and test & deploy upgrades with development.
- Assist with building out and testing strategic new FIX capabilities in co-ordination with product management.
- Configure and maintain QA environments supporting internal testing and certification activities.
- Train client services and new associates to increase team capabilities.

**Requirements**:

- 1+ years of experience in financial software in a technical or professional services role.
- Experience executing on technical processes.
- Expertise in FIX (4.2 and above)
- Competence in SQL, XML, networking, log reading, scenario reproduction, and operating systems.
- Strong understanding of buy-side trading workflows and global financial markets (multi-asset).
- Responsive and concise communication, especially when providing status updates, translating requirements, and communicating any roadblocks or project delays.
- Ability to learn quickly and adapt skills into each new project or technical challenge.
- Proactive in learning new skills and seeking more challenging work, sometimes outside core responsibilities.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

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