Victoria's Gift Shop Support Staff- Cash and

2 weeks ago

Barrie, Canada RVH AUXILIARY Full time

Join a dynamic team supporting the RVH Auxiliary owned Victoria's Gift Shop raising funds for patient care at RVH - Royal Victoria Regional Health Center.

**Education**:
I. Minimum High School diploma or GED

**Experience**:
I. 1-3 years customer service in a fast paced retail environment

II. Merchandising giftware

**Competencies**:
I. Excellent communication skills (verbal & written)

II. Organized and able to multi-task

III. Excellent client relationship and customer service skills

IV. Ability to work with diverse groups of individuals

V. Proficiency with computers MSOffice Products

VI. Operating a retail POS system

VII. Ability to work independently and as part of a team

Other: Solid team player, detail-oriented and ability to thrive in fast-paced environment and proven ability to work collaboratively.

Provide support to the managers in maximizing the profitability and operational standards of the business

Customer service, retail sales and help with merchandising led by the managers.

**Communication**:

- Effectively communicate with leadership, co-workers, volunteers and customers
- Maintain a positive working relationship with suppliers, salespeople, volunteers, staff, Team RVH and other customers.
- Assist with supporting other staff and volunteer duties and assignments
- Provide exemplary customer service and assist when required

**Staffing**:

- Assist in training of new staff and volunteers as requested
- Assist other staff and volunteers in achieving operational goals and standards

**Inventory**:

- Support the managers to merchandise inventory of products and maintaining supplies.

**Health & Safety**:

- Ensures RVH and Auxiliary policies and procedures are followed at all times reporting anything unsafe to management.

**Financial Responsibilities**:

- Ensures all transactions are balanced and monies are handled in a safe manner reporting any discrepancies to the Store Manager

**POS System Responsibilities**:

- Have excellent knowledge of the retail POS systems
- Assist with maintaining and implementing all upgrades to existing POS
- Maintain accurate inventory in POS by ensuring all transactions are completed efficient and returns or refunds are reported to management
- Ensure proper paperwork is maintain and completed

Exhibit the core values of Royal Victoria Regional Health Centre**:Work Together, Respect All, Think Big, Own It, Care**

Adhere to Occupational Health & Safety responsibilities under Section 28 of the Occupational Health and Safety Act including:
a) Work in compliance with the provisions of the Occupational Health and Safety Act and the regulations;
b) Use or wear the equipment, protective devices or clothing that the worker’s employer requires to be used or worn;
c) Report to his/her supervisor the absence of or defect in any equipment or protective device of which the worker is aware and which may endanger himself, herself or another worker; and

d) Report to his/her supervisor any contravention of the Occupational Health and Safety Act or the regulations or the existence of any hazard of which he/she knows.

Participate in a culture of safety which encourages prevention, reduces errors and safeguards team RVH from harm.

**Job Types**: Part-time, Permanent

**Salary**: From $16.55 per hour

Expected hours: 12 - 26 per week

Day range:

- Monday to Friday
- Weekends as needed

Work setting:

- Specialty store

**Education**:

- Secondary School (preferred)

**Experience**:

- sales: 1 year (required)
- Customer service: 1 year (required)

Licence/Certification:

- Serving It Right (preferred)

Ability to Commute:

- Barrie, ON L4M 6M2 (required)

Ability to Relocate:

- Barrie, ON L4M 6M2: Relocate before starting work (required)

Work Location: In person

Expected start date: 2024-03-11

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