Junior Infrastructure Analyst

1 month ago

Pickering, Canada Municipal Property Assessment Corporation Full time

Date: Feb 21, 2024- Location: Pickering, ON, CA- Type of Position: CO-OP( Student Req )- Type of Position:
- Number of Positions: TBD- Salary Min: $60,054.00- Salary Max:
Do you want to be part of a team helping to strengthen every community across Ontario? Are you interested in seeing the importance of your work firsthand? Do you have a passion for big data and cloud computing - and know the benefit of using data to improve business practices?

**Become a Junior Infrastructure Analyst (Co-op)** **with MPAC**

The Municipal Property Assessment Corporation (MPAC) is made up of a team of experts who understand local communities and assess every property in Ontario. What we do provides the very foundation that municipalities use to base the property taxes needed to pay for the services we use every day. Learn more.

Our Information Technology team works closely with each department across the business to design, build and deliver innovative solutions that help make MPAC an international leader in the property assessment industry. The way we think about technology is different, and our teams are proud to share their knowledge and contribute to meaningful, technology-enabled success stories that enhance operational intelligence and customer service delivery. We tackle complex problems collaboratively in an agile environment, and are committed to ensuring MPAC technology is consistently available, scalable, performance-based and secure. We’re a group of forward-thinking and talented professionals who stay ahead of the game by using open source technology, cutting-edge cloud computing, advanced analytics and predictive and machine learning models. Learn more at mpacspark.ca

**Equity, Diversity, Inclusion and Anti-Racism**

MPAC is committed to Equity, Diversity, Inclusion and Anti-Racism. We take important steps towards ensuring that all voices are respected, valued and being heard. MPAC is dedicated to fostering an environment where employees can bring their full, unique and authentic selves and are inspired to do their best work.

**What makes you great for this role?**
You are a team-oriented person who can assist the Information Technology branch in the support for technology infrastructure by providing operational and technical support.

**We have**:

- A team of highly skilled, dedicated and collaborative staff
- Leadership that supports you
- An enterprise that embraces change
- A work environment that has flexible work locations (including remote), hours of work and overall employee wellness support

**You have**:

- Current enrollment in a post-secondary education in computer science/technology support or related field
- Full time availability for the duration of the term required to be eligible for this opportunity
- Strong interest in automation technology and standards
- Creative thinking and problem solving to troubleshoot technical issues
- Open communication - an ability to clearly convey thoughts, both written and verbally and proactive in asking questions to seek clarification and understanding
- Self-motivation, able to manage competing priorities and work with mínimal supervision
- A willingness to embrace collaborative sharing of ideas and solutions to technology challenges within a team environment
- The ability to perform duties off hours and on an on-call basis as required

**Nice to have**:

- Knowledge of Open System Interconnection (OSI) model, scripting languages, virtualization and cloud technologies
- An understanding of agile methodology

**What you will do**:

- Provide operational and technical infrastructure support of new and enhanced systems, sub systems and services
- Log, triage and draft responses to service requests and incidents in accordance with established procedures and guidelines
- Assist in developing code to automate processes, including monitoring, logging and infrastructure as code
- Provide configuration support of cloud infrastructure and ensure connectivity of all types of workstation operating systems used by MPAC
- Assist in building new servers and deploying software to the new server in a cloud environment
- In collaboration with the IT team, perform troubleshooting, issues resolution and support to front line staff in their daily use of technology and systems
- Provide support in User Maintenance (setup/move/remove computers, monitors, telephones) and with the installation/upgrading/uninstallation of software

**Additional Information**:

- Requisition ID: 1763
- **Closing Date: March 5, 2024**

**Ready to apply?**

If you are interested in this opportunity, please verify with your post-secondary institution that you can commit to the full work term indicated. There are opportunities for 8, 12 and 16 month terms commencing in May.

MPAC is committed to fostering an inclusive, accessible environment where all employees and members of the public feel valued, respected and supported. We are dedicated to building a workforce that reflect the diversity of the

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