National Manager, Risk, Insurance

3 weeks ago

Mississauga, Canada Canada Cartage Full time

National Manager, Risk, Insurance,

and Claims Management

**Why you’ll love Canada Cartage**

An iconic Canadian company with over 100 years of helping companies grow and succeed in Canada, we provide national dedicated fleet solutions, general freight services, managed transportation, fulfillment & distribution, and home delivery. With a national network of terminals, cross-docks, and distribution centers, we are one of Canada’s largest and most trusted supply chain service providers. Driven to exceed customer expectations, and supported by technology and innovation, we bring simplicity to complex logistics challenges.

We work with intelligent and focused leaders who are driven to create an outstanding customer experience in partnership with Canadian leading brands. Canada Cartage is deep rooted in family values with an entrepreneurial culture where ideas are welcomed, growth is fostered and high performance is championed. A recognized thought leader and founded in 1914, Canada Cartage dominates the industry by delivering innovative fleet solutions.

**Position Summary**

Reporting to the Vice President of Risk Management, the National Risk, Insurance, and Claims Manager should have proven experience in supporting organizational goals by providing constructive, practical, and holistic risk management insight. This includes bringing forward a more centralized, strategic, and dynamic approach within risk controls and reporting, insurance portfolio administration, and claims reporting and resolutions on behalf of clients, as well as additional internal and external stakeholders.

**Location**:
***
**1115 Cardiff Blvd., Mississauga**

**Schedule**:
***
**Monday to Friday, days**

**What you’ll do**
- Oversight of the risk management portfolio and administration of Canada Cartage's vast scope of both insurance programs.
- Monitor, document, and facilitate annual insurance renewals, in advance of identified timelines, and across a large portfolio of coverages.
- Be actively engaged in the annual insurance policy extension and renewal process, including fostering collaboration with various casualty and excess casualty underwriters and insurance brokers.
- Overseeing the annual and ad-hoc distribution of Certificates of Insurance to external and internal parties.
- Accountable for direct leadership of the Insurance and Claims Department, implementing insurance-related skillsets and tools, and promoting cross-training and insurance industry education and experience throughout.
- Mentoring and coaching direct reports and providing exceptional leadership and support to staff as well as internal departments.
- Reviewing, improving and standardizing existing claims-handling protocols.
- Preparing and analyzing key metrics related to claims costs and frequency
- Report on, and make practical recommendations on preventative measures to senior management and other staff, as required, in order to prevent liability losses.
- Identify potential cost recovery sources relating to third-parties and implemented measures to identify and recover costs.
- Approve settlements and provide instructions to both independent adjusting firms and internal staff members, so as to promote out-of-court resolutions.
- Legal analysis of long-tail litigation claims and collaboration with insurers and defence council.
- Investigate and collect evidence for the defence of claims made against Canada Cartage, and act as key liaison throughout the litigation process.
- Review of contractual agreements, in regard to organizational real estate, existing and future client agreements, and any contractual verbiage relating to Transportation and Warehousing Service Agreements.
- Other assigned duties, as required

**What you’ll bring**
- Bachelor’s degree or completion of post-secondary program specific to insurance and risk management.
- Must have a minimum five (5) years' related experience (risk management, insurance carrier, broker), with preference for experience in the transportation sector.
- Industry relevant certifications, including CIP and/or CRM, completed or in-progress.
- Excellent problem solving and analytical skills (quantitative and qualitative)
- Excellent oral, written, and communication skills.

**Why people love working for Canada Cartage**
- Extended health and dental, retirement plans
- Paid personal days and sick days
- Cohesive team and a positive, hard-working atmosphere.
- Meaningful opportunities for career growth.
- Company wide recognition initiatives designed to recognize employees when they demonstrate outstanding customer service, teamwork and our core values.
- Perks - discounted hotels, car rentals, entertainment, gym memberships, phone plans, electronics, to name a few
- Fun events throughout the year, like summer barbeques and driver-appreciation week that regularly bring us together.
- We give back to the communities in which we operate by volunteering and donating to local charities.
- We are a strong com

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