Sales Associate

7 months ago

Collingwood, Canada Canadian Tire Full time

**Canadian Tire Collingwood is hiring for our busy Sports and Seasonal department. We are looking for enthusiastic people who are customer focused and thrive in a fast-paced environment. This job opening has loads of opportunity to grow and become a career for the right individual. Competitive wages and flexible schedules, including consistent days off and alternating weekends allows for a very comfortable work/life balance.**

Are you ready to join Canada's most-shopped general merchandise retailer, with over 500 stores from coast to coast?

Canadian Tire offers customers a unique mix of products and services through three specialty categories in which the organization is the market leader - automotive parts, accessories and service; sports and leisure products; and home products.

Canadian Tire offers competitive compensation packages including; benefits, potential for profit sharing, extensive training, and career opportunities from within and across the country at the Canadian Tire Retail stores.

Summary:
The Sports and Seasonal Sales Associate team member works in a fast-paced environment that involves constant interaction with customers, delivering friendly and courteous service while explaining product benefits and fulfilling customer needs. This role also involves store maintenance such as stocking shelves, merchandising and general housekeeping. The Sports and Seasonal team deal with a wide range of products and categories depending on the time of the year.
- BBQs
- Patio Furniture and décor
- Gardening Tools and lawn care
- Camping and outdoor adventure
- Water sports
- Bicycles, skate boards and scooters
- Hunting and Fishing
- Hockey, Golf, Baseball etc
- Christmas décor
- Toys
- Winter Tools and Toys

Main Responsibilities and Tasks:

- Meet, greet and thank customers and provide friendly, informed service to them.
- Guides customer to the location of requested items.
- Locates products in the warehouse.
- Answers questions and provides friendly advice and services to customers.
- Suggest value-added and related products by actively listening to customer needs.
- Responds to and handles customer inquiries, requests and concerns in a timely manner, over the phone and in person.
- Learns about new products on a regular basis.
- Keeps up to date with in-store promotions, in-store deals and product locations.
- Ensures that retail basics tasks are executed efficiently.
- Identify low stock levels and maintain inventory accuracy.
- Engages in learning activities and listens to feedback to improve their own abilities.

**Requirements**:

- Highly approachable, customer-oriented individual who thrives on offering exceptional service to customers.
- Effective written and oral communication skills (e.g., probing, listening, etc.) and the ability to maintain professional communication, even in challenging situations.
- Ability to complete retail tasks according to instructions and to demonstrate responsibility for outcomes.
- Ability to work in a fast-paced team environment that provides assistance and support to co-workers to achieve common goals.
- Ability to resolve retail and/or customer issues.
- Ability to adapt and cope with challenging and changing situations.
- Positive attitude, punctuality and solid work ethic.
- A strong outdoors environment knowledge
- A fishing and or hunting enthusiast
- Ability to consistently provide professional customer service, including in situations of conflicts.

More about the position:
Potential Career Opportunities
- Next levels: Merchandiser, Supervisor, Department Manager and Store Manager.

Physical Demands and Working Conditions
- Standing/walking for 8 hours.
- Lifting and/or carrying of merchandise items, as required, on a regular, frequent and unassisted basis. Merchandise item may vary in weight from "light" to "heavy".

Our offering includes
- Competitive compensation and benefit package
- Potential for Profit Sharing
- Employee Shopping Discounts
- Flexible work hours
- Learning and Development opportunities
- Scholarships
- Reward and Recognition Program
- A culture of performance & accountability
- A supportive and positive team environment

**Job Types**: Full-time, Permanent

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- On-site parking
- Store discount

Day range:

- Holidays
- Monday to Friday
- Weekends as needed

Shift:

- 8 hour shift
- Day shift
- Evening shift

**Experience**:

- customer service: 1 year (preferred)

Work Location: In person

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