Language Assessor

**SUMMARY**:Reporting to the coordinator, the Language Assessor administers a variety of Canadian Language Benchmark-based language assessment tools to clients and refers them to language training options that meet their needs and preferences in the local community within the region of service.

**DUTIES & RESPONSIBILITIES**:
**Assessment and Referral**
- Support the language assessment and referral services model and ensure maintenance of the operating standards and protocols at all locations
- Screen clients for eligibility for language training programs based on immigration status, age and learning history
- Administer full CLB standardized tests to assess the language skills of eligible clients
- Ensure clients are advised on all appropriate language training options that meet their needs, goals and preferences
- Provide referrals/ placement of clients to appropriate programs through established procedures using the HARTs database and CLARS protocols
- Inform clients of the need to collect data for statistical and program planning purposes while ensuring that client privacy is protected under the conditions of the Privacy Act
- Respond to client inquiries by phone and in person regarding training programs and offer orientation assistance
- Provide information regarding training programs to clients whose needs and goals have changed
- Ensure a consistent, warm and welcoming approach to the reception of all clients onsite and at itinerant locations
- Report sensitive situations and issues to coordinator/manager in a timely manner, providing unbiased, detailed background to inform positive consultation

**Support/Client File Maintenance/Reports**
- Ensure accuracy of data input according to funders’ requirements
- Liaise with training providers, co-workers and manager regarding general inquiries and client placement
- Act as a resource for information regarding training programs available within the area by collecting and collating resources available from settlement and training organizations
- Undertake other duties as assigned by coordinator

**QUALIFICATIONS**:

- Training and/or certification in the CLBA, CLBPT, CLBPA, CLB-LPT and ELTPA is an asset
- TESL ON Language instructor accreditation is required (preferably with adult ESL teaching experience)
- Demonstrated knowledge of the process of second language acquisition
- Demonstrated assessment/interviewing experience in the Adult Education field
- Knowledge of the various training programs for newcomers and other clients that are available in the region and a clear understanding of the eligibility requirements for acceptance into these programs
- Sensitivity to the diverse needs of adult learners and the multicultural community
- Strong interpersonal, problem solving and organizational skills
- Languages in addition to English are an asset
- Excellent communication skills in oral and written English
- Computer literate with proficiency in MS Outlook, MS Office and databases such as HARTs
- Must be able to work online/remotely as needed
- Must have a car and valid driver’s license and be willing to travel to designated sites throughout Peel and Halton region as needed
- Must be willing to work flexible shifts, including some evenings and weekends as required
- Provision of a Criminal Record Check - is required