Inside Sales Representative

3 weeks ago

Moncton, Canada Capital Foodservice Full time

**Role Summary**:
As the primary care taker for a large number of Capital Foodservice customers, the Inside Sales Representative is a key player in establishing customer satisfaction, promotion of regular orders, which in turn establishes a steady revenue stream for the Company.

**Specific Responsibilities**:

- At all times act in accordance with the Company’s Core Values, Mission and Vision statements;
- Promote customer relationships and a sense of community;
- Establish a frequency with each customer for which they can expect hear from their sales representative, and promote other support avenues to deliver continuous support from Capital Foodservice as a whole;
- Identify and follow up on sales opportunities using a structured approach;
- Create and execute on sales strategies in order to achieve sales targets;
- At all times represent the value Capital Foodservice can bring to a customers’ business, promoting the current flyer and other buying opportunities;
- Achieve organic growth opportunities through providing excellent customer service to customers, including establishing an appropriate call frequency, good follow up and execution on customer requests;
- Stay up to date on market trends, working within the Capital Foodservice Team to create strategies for new sales opportunities for new product lines of interest;
- Conduct regular partnership reviews with customers in order to add value, insight and gain valuable insight into their business and how we can better support their growth and/or challenges;
- Act as a liaison to initiate new product listing requests, routing challenges, resolve concerns, and to ensure the overall satisfaction of the Customer;
- Be continuously learning about newly listed products to identify additional sales opportunities;
- Communicate all possible new sales opportunities to the appropriate Territory Manager for quick turnaround in terms of initial contact in order to solidify new business;
- Other duties as assigned

**Required Qualifications**:

- Sales experience in retail/convenience store setting is preferred, but experience in grocery, foodservice or another related industry will be considered;
- Understanding of wholesale distribution and customer account management would be an asset;
- The ability to identify and close sales opportunities through use of business analytics, networking and research;
- Great interpersonal skills;
- Strong communication skills (both oral and written); actively listens to the customers’ needs and concerns;
- Proficiency in the Microsoft Office Suite, particularly Excel is a requirement;
- Displays a high level of personal integrity, personifying the company’s core values;
- Ability to make decisions and work independently, with regular communication within the Sales team;
- Excellent time management skills to stay organized and focused;
- Bilingualism, spoken and written is an asset (English/French).

**Demonstrated Competencies**:

- Leadership
- Meeting sales goals
- Negotiation
- Selling to customers needs
- Motivation for Sales
- Sales planning
- Building relationships
- Managing processes
- Market knowledge
- Time management

**Decision-making**:

- Ability to think independently and make decisions quickly, using knowledge and experience to protect the overall goals of the Company

**Key Relationships**:

- Ability to build good working relationships within the Sales Department, using appropriate communication methods to derive desired outcomes.
- Ability to communicate professionally across all departments, forging strong relationships and using Team Work to accomplish goals
- Communicate professionally with outside vendors and business partners to further forge strong working relationships.

Capital Foodservice Limited is a Canadian family owned and operated business. Our Atlantic Canadian team works throughout the Maritimes to service local businesses.
- Our VISION is to exceed our customers expectations one delivery at a time

Capital Foodservice is a well-established and recognized full-service provider of both Foodservice and Retail products. We specialize in serving both markets and this makes us a unique distributor capable of meeting the needs of many businesses in today’s everchanging market.

Our team told us that we need to stand out from the crowd, stay ahead of trends and always focus on managing cost. With the support of our Team, we created our Core Values.

Our Core Values (like Our Mission) - define the standards of behavior for every employee at Capital Foodservice.

Safety - At Capital Foodservice we firmly believe in and are committed to ensuring that our operations are carried out in a way that ensures the health and safety of everyone which includes our employees, visitors and customers.

Integrity - Holding the highest level of integrity as our standard of conduct, our actions and commitments demonstrate responsibility and accountability. We act with integrity and an internal code of honor al

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