Banquet Supervisor

DUTIES AND RESPONSIBILITIES:

- Meet and greet clients.
- Oversee catered functions, in house and off site.
- Responsible for making the function space visually appealing and presenting the menu offering for the event.
- Responsible for the overall sanitation and cleanliness of the work areas, banquet rooms and storage areas.
- Responsible for the proper usage and good working order of all equipment, furniture and fixtures in the Banquet and Catering Section in the shift assigned.
- Responsible for consistently implementing the service standards and operating procedures in the banquet and Catering service.
- Provide excellent customer service and ensure customer needs are met.
- Provide unique and creative ideas to enhance meetings & group experience.
- Should posses in depth Knowledge of Food and Beverage preparation and presentation.
- Supervise events and team members throughout service.
- Guide the Banquet servers in set up of tables and place settings.
- Be familiar with all current and upcoming event details.
- Resolve staff and customer concerns quickly and efficiently.
- Co-ordinate with the Kitchen and housekeeping department.
- Should be able to work under pressure and also work in long or break shifts.
- Scheduling of banquet staff, prepare weekly duty chart to correspond with banquet functions and manage labour for monthly.
- Assist the Banquet Manager with scheduling, training and performance management.
- Assist and support the Conference Services Manager to provide excellent guest service
- Organise Transportation of food and equipment to offsite catering events.
- Should have experience in operating sales and catering software’s like Opera S&M, Protel Banquet, Delphi etc.
- Should have experience in operating POS (point of sales) Software’s.
- Responsible for monthly inventory, consumption spreadsheet and banquet staff labours.
- Responsible for ensuring sufficient operating guest supplies, beverage supplies and operating equipment for functions assigned.
- Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
- Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.

PREREQUISITES:
**Education**:
Degree or three years Diploma in hotel Management or equivalent, Good MS office skills.

**Experience**:
Previous experience in similar Job role or minimum 4 years experience as Banquet Captain. Experience in Hotel management software and Point of sale s

**Salary**: $18.12-$20.71 per hour

Schedule:

- 8 hour shift

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- Nisku, AB: reliably commute or plan to relocate before starting work (required)

Work Location: One location