Warehouse Associate

or equivalent experience

**Work setting**:

- Wholesalers
- Retail/wholesale establishment/distribution centre

**Tasks**:

- Clean and maintain office, supply area or warehouse
- Perform general office duties
- Address customers' complaints or concerns
- Identify, label and catalogue items received
- Issue and distribute parts and supplies for internal use
- Maintain records on inventory control system
- Prepare and track work orders
- Prepare requisition orders to replenish parts and supplies
- Receive, unpack and sort incoming parts, supplies and materials
- Ship, deliver or pick up parts, products or equipment
- Store items in warehouse, tool room or supply area
- Access and process information
- Sell merchandise
- Receive payments
- Operate computerized inventory record keeping and re-ordering systems
- Maintain records and statistics
- Issue receipts and other forms
- Explain the type and cost of services offered
- Arrange for billing for services
- Arrange for refunds and credits
- Answer inquiries and provide information to customers
- Receive and log complaints
- Estimate or quote prices, credit or contract terms, warranties and delivery dates
- Provide advice about merchandise
- Conduct sales transactions through Internet-based electronic commerce
- Order office supplies and maintain inventory
- Greet customers and discuss type, quality and quantity of merchandise or services sought for purchase, rental or lease
- Prepare merchandise for purchase, rental or lease
- Prepare sales, rental or leasing contracts and accept cash, cheque, credit card or automatic debit payment
- Maintain sales records for inventory control
- Assist in display of merchandise

**Security and safety**:

- Driving record check (abstract)

**Transportation/travel information**:

- Valid driver's licence

**Work conditions and physical capabilities**:

- Attention to detail
- Physically demanding

**Weight handling**:

- Up to 23 kg (50 lbs)

**Personal suitability**:

- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Values and ethics
- Punctuality
- Adaptability
- Collaborative
- Analytical
- Creativity
- Efficiency
- Energetic
- Goal-oriented
- Hardworking
- Integrity
- Outgoing
- Positive attitude
- Proactive
- Quick learner
- Time management

**Long term benefits**:

- Registered Retirement Savings Plan (RRSP)