Customer Service Associate

4 weeks ago

Steinbach, Canada Bausch + Lomb Full time

**Bausch + Lomb Corporation, (NYSE/TSX**: BLCO), is solely dedicated to protecting and enhancing the gift of sight for millions of people around the world from the moment of birth through every phase of life. Our mission is simple yet powerful: Helping you see better to live better.

The company is one of the best-known and most respected healthcare brands in the world, offering the widest and finest range of eye health products including contact lenses and lens care products, pharmaceuticals, intraocular lenses, and other eye surgery products.

Our highest priority is the well-being of the people we serve. By listening to our customers and patients, by constantly honing our innovation edge, by executing with integrity and excellence, we strive to earn the trust of our partners and stakeholders.

Over the last 167 years, Bausch + Lomb has become a global hallmark for innovation and quality. Our talented and motivated colleagues work relentlessly to invent new materials, engineer new technologies, and ultimately bring new innovations to help people see better to live better.

SUMMARY OF THE POSITION

Reporting to the manager of customer service, the representative is responsible for supporting our Surgical business unit, including medical devices and eye surgery. The representative will be first line support, responding to incoming calls to offer customers assistance on product support, ordering, consignment, etc.

**REPONSABILITIES**:
Respond to incoming customers’ calls

Respond to customer’s requests regarding the follow ups on their orders, returns and out of stock inventory

Reconciliation of consignment inventory located at hospitals & clinics, and proceeds with necessary follow ups with the sales representatives and customers.

Process credits, issue invoices and authorize returns

Coordinate deliveries with the distribution center, track and research packages.

Work with the sales representatives for quotations on samples of equipment and products

Daily follow ups on all open lines and open order report.

Effective use of technology and software to respond to customers quickly and accurately

Build and maintains strong relationships with internal stakeholders (marketing, customer service, sales)

Report adverse events and special safety situations immediately after their reception to the pharmacovigilance department as per current SOPs.

**QUALIFICATIONS**:
Undergraduate Degree required

Minimum 5 to 7 years of experience in a similar position

Experience in the medical device industry and eye surgery is an asset

Very strong verbal and written communication skills in both English and French.

Familiar with PeopleSoft, SFDC and EDI systems an asset

Self-motivated and has the ability to project a positive attitude even under pressure

Ability to work quickly and efficiently without compromising the quality of service, in a positive way

Attentive to details and rigorous

The masculine is used in this publication without prejudice for the sake of conciseness.

Bausch & Lomb is committed to equal employment opportunity and complies with equal employment opportunity laws in effect wherever it operates.

We are an equal opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. Accommodations for job applicants with disabilities are available on request.

  • Cashier / Customer Experience Associate

    4 weeks ago

    Steinbach, Manitoba, Canada Walmart Canada Full time

    What you'll do...Our Customer Experience associates interact with every single one of our customers, acting as the warm smile and the helping hand that we pride ourselves on being. It is up to our incredible team to present Walmart's values to everyone who walks through our doors.We have many opportunities in our Customer Experience teams,...

  • (Can) Customer Experience Salesfloor Associate

    3 weeks ago

    Steinbach, Canada Walmart Canada Full time

    **Position Summary... **:To provide customer service by maintaining a stocked and zoned salesfloor and offering assistance to meet the customer’s shopping needs. This will be accomplished by assisting at the Front End as required and maintaining and recovering merchandise all in a safe and clean environment. This Associate will function as part of a team...

  • Part Time Cashier/customer Service Associate

    2 weeks ago

    Steinbach, Canada McMunn & Yates Building Supplies Full time

    McMunn & Yates Building Supplies Ltd., a COR certified leading supplier of building materials and construction products, is proud to be 100% Canadian owned and operated since 1971. McMunn & Yates is committed to and believes in hometown values and doing business with our friends and neighbors. Our staff help us to provide the best customer service...

  • (Can) Cashier

    3 weeks ago

    Steinbach, Canada Walmart Full time

    **In addition to base salary, Walmart total compensation may also include bonus incentives, stock options, and more.** **What you'll do...** To provide exceptional customer service and assist in salesfloor operations in order to ensure a positive shopping experience and drive customer loyalty. **Minimum Qualifications...** Outlined below are the required...

  • Customer Service Representative

    2 weeks ago

    Steinbach, Canada Scotiabank Full time

    Requisition ID: 173914 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...

  • Customer Service Associate Ii

    4 weeks ago

    Steinbach, Canada Bausch + Lomb Full time

    **Bausch + Lomb Corporation, (NYSE/TSX**: BLCO), is solely dedicated to protecting and enhancing the gift of sight for millions of people around the world from the moment of birth through every phase of life. Our mission is simple yet powerful: Helping you see better to live better. The company is one of the best-known and most respected healthcare brands...

  • Customer Service Associate Ii

    3 weeks ago

    Steinbach, Canada Bausch + Lomb Full time

    **Bausch + Lomb Corporation, (NYSE/TSX**: BLCO), is solely dedicated to protecting and enhancing the gift of sight for millions of people around the world from the moment of birth through every phase of life. Our mission is simple yet powerful: Helping you see better to live better. The company is one of the best-known and most respected healthcare brands...

  • Customer Service Associate I

    2 weeks ago

    Steinbach, Canada Bausch + Lomb Full time

    **Bausch + Lomb Corporation, (NYSE/TSX**: BLCO), is solely dedicated to protecting and enhancing the gift of sight for millions of people around the world from the moment of birth through every phase of life. Our mission is simple yet powerful: Helping you see better to live better. The company is one of the best-known and most respected healthcare brands...

  • Customer Service Associate Ii

    4 days ago

    Steinbach, Manitoba, Canada Bausch + Lomb Full time

    Bausch + Lomb Corporation, (NYSE/TSX: BLCO), is solely dedicated to protecting and enhancing the gift of sight for millions of people around the world from the moment of birth through every phase of life.Our mission is simple yet powerful: Helping you see better to live better.The company is one of the best-known and most respected healthcare brands in the...

  • Customer Service Associate

    2 weeks ago

    Steinbach, Canada Bausch + Lomb Full time

    **Bausch + Lomb Corporation, (NYSE/TSX**: BLCO), is solely dedicated to protecting and enhancing the gift of sight for millions of people around the world from the moment of birth through every phase of life. Our mission is simple yet powerful: Helping you see better to live better. The company is one of the best-known and most respected healthcare brands...

  • Fashion Associate

    2 weeks ago

    Steinbach, Canada Walmart Canada Full time

    **Position Summary... **:Working as a Fashion Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Fashion Associate is a customer service champion that processes and stocks all fashion merchandise and maintains merchandise standards, including modular and signage integrity, all in a safe and clean environment. This...

  • Consumables Associate

    4 weeks ago

    Steinbach, Canada Walmart Canada Full time

    **Position Summary... **:Working as a Consumables Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Consumables Associate is a customer service champion that contributes to the high-volume, fast-paced flow of merchandise from the backroom to the salesfloor. This Associate will function as part of a team to stock...

  • Fashion Associate

    3 weeks ago

    Steinbach, Manitoba, Canada Walmart Canada Full time

    Position Summary...Working as a Fashion Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Fashion Associate is a customer service champion that processes and stocks all fashion merchandise and maintains merchandise standards, including modular and signage integrity, all in a safe and clean environment. This Associate...

  • Fashion Associate

    1 month ago

    Steinbach, Manitoba, Canada Walmart Canada Full time

    Position Summary...Working as a Fashion Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Fashion Associate is a customer service champion that processes and stocks all fashion merchandise and maintains merchandise standards, including modular and signage integrity, all in a safe and clean environment. This Associate...

  • Sales Associate

    4 weeks ago

    Steinbach, Canada 7-Eleven, Inc. Full time

    Overview: The person who greets and helps customers in a local 7-Eleven is the most important person in the 7-Eleven corporation. Bar none. You are the face of our company. You are 7-Eleven to our customer. We rely on you to provide outstanding service; maintain a clean, customer-friendly environment; stock and merchandise products; and, naturally, operate...

  • Sales Associate

    1 week ago

    Steinbach, Canada 7-Eleven, Inc. Full time

    Overview: The person who greets and helps customers in a local 7-Eleven is the most important person in the 7-Eleven corporation. Bar none. You are the face of our company. You are 7-Eleven to our customer. We rely on you to provide outstanding service; maintain a clean, customer-friendly environment; stock and merchandise products; and, naturally, operate...

  • Grocery Associate

    2 weeks ago

    Steinbach, Canada Walmart Canada Full time

    **Position Summary... **:Working as a Grocery Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Grocery Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the grocery area, and assists with stocking and the sale of goods. If you are looking for an...

  • Bakery Associate

    2 days ago

    Steinbach, Canada Walmart Canada Full time

    **Position Summary... **:Working as a Bakery Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Bakery Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the bakery area, and assists with stocking and the sale of goods. If you are looking for an...

  • Sales Associate

    3 weeks ago

    Steinbach, Canada Carter's Full time

    Sales Associate - CR1102 QUESTIONNAIRE-3-82 3655 **Employee Type**: Regular **Baby Clothing, Kids Clothes, Toddler Clothes | Carter's** **Summary**: A Sales Associate is a Carter’s|OshKosh B’Gosh brand ambassador, contributing to the store’s success through their excellent customer service skills, including strong product knowledge and an...

  • Sales Associate

    7 days ago

    Steinbach, Canada Carters Full time

    Sales Associate - CR1102 QUESTIONNAIRE-3-82 3655 **Employee Type**: Temporary **Baby Clothing, Kids Clothes, Toddler Clothes | Carter's** **Summary**: A Sales Associate is a Carter’s|OshKosh B’Gosh brand ambassador, contributing to the store’s success through their excellent customer service skills, including strong product knowledge and an...