On-call Part Time Bus Operator

2 weeks ago

New Minas, Canada Kings Transit Authority Full time

**On-Call Part time Bus Operator (Public Transportation)**

**SUMMARY**

Welcome to Kings Transit Authority - Your friendly bus service

Under the direction of the Operations Supervisors and Operations Manager, the Bus Operator operates a transit bus in a fixed route transit service in order to meet the requirements of the approved schedule. During her/his shift, the Bus Operator also provides customer service to passengers and conducts pre-trip inspections, shift administration and fueling.

**Location**

Depends on schedule

New Minas, NS / Bridgetown, NS

**DUTIES AND RESPONSIBILITIES**

**General**
- Operate a transit bus safely and in accordance with the Nova Scotia Motor Vehicle Act and Kings Transit policies and procedures
- Conduct pre-trip inspections and complete related administration
- Maintain an awareness of route and network performance while on shift; communicate with other Operators and the Main Office as required to facilitate route connections and provide notice of delays
- Collect fares for transit service from customers without exceptions; immediately report attempts at fare evasion or fraud to the Main Office
- Sell fare media to passengers; collect and secure funds, and complete related administration
- Count passengers and complete related administration
- Assist passengers with securing and un-securing mobility devices
- Assist passengers with inquiries; maintain a detailed knowledge of:

- Transit routes and network
- Fare structure
- Customer interfaces for CAD/AVL system
- Customer interfaces for fare media
- Customer interfaces for bus WiFi
- Top up fluids
- Perform minor repairs while on the road
- Report bus defects that may occur during shift
- Fuel bus at shift end, secure fueling apparatus and fuel cage, sweep and empty garbage, park and secure bus
- Shuttle buses when necessary
- Support REMO and Bomb Threat Plans when and as required
- Promote a safe work environment, comply with OHS policies and procedures
- Other duties as assigned by the Operations Supervisor or Operations Manager

**QUALIFICATIONS**

**Education & Experience**
- Valid Nova Scotia Class 2 License with Air Brake Endorsement or higher
- Successful completion of Grade 12
- Two (2) years experience in a transportation operations environment would be an asset
- Demonstrated understanding of current OHS legislation and general work practices

**Technical/Job Specific Knowledge and Abilities**
- Thorough knowledge of the transit system, schedules, routings, fare structure, and operational policies and procedures
- Thorough knowledge of radio communication procedures and demonstrated ability to communicate effectively through this media

**Competencies**

Customer Service: Implies a desire to help or serve others, to meet their needs. It means focussing one’s efforts on discovering and meeting the customer or client’s needs. “Customers” include internal colleagues, citizens, elected officials or anyone that the person is trying to help.

Initiative: Identifying and dealing with issues pro-actively and persistently, seizing opportunities that arise.

Interpersonal Understanding: Implies wanting to understand other people. It is the ability to accurately hear and understand the unspoken or partly expressed thoughts, feelings, and concerns of others. It measures increasing complexity and depth of understanding of others and may include cross-cultural sensitivity.

Stewardship of Resources: Ensures the wise use of Authority resources, whether human, financial, material, or informational.

Valuing Diversity: Is the ability to understand and respect the practices, customs and values of other individuals and cultures. Diversity is beneficial to the organization and community. It applies the ability to work effectively with a wide cross-section of the community representing diverse backgrounds, cultures and socio-economic circumstances, and divergent goals.

**RELATIONSHIPS/CONTACTS**
- Reports to:_ _Operations Supervisor or Manager_
- External Contacts:_
- _General Public_
- _Police and Fire_
- _Regional EMO_

**WORKING CONDITIONS**

**Physical Demands**:

- Outdoor work
- Required to operate a bus or service vehicle
- Lifting weight of 23kg (50lbs) for the purpose of transporting fluids or necessary items
- Sitting for long periods of time
- Kneeling, bending, crouching

**Environmental Demands**:

- Work Schedule: Monday to Saturday on-call with possible shift adjustments in response to operational requirements
- May be exposed to extreme conditions of weather
- There is a requirement to respond at any time when contacted due to a mechanical breakdown or the implementation of the Emergency Response Procedures for E.M.O.

**SECURITY CLEARANCE REQUIREMENTS**:Criminal Record Check

Expected start date: Immediately

Job Types**:On-Call Part time Bus Operator**:

- No guarantee of working hours, guaranteed compensation while on-call

**This part time on-call position with compensation to include on-call premium

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