Product Manager

3 weeks ago

Ottawa, Canada Multiview Corporation Full time

**Product Manager **(Remote within North America)**

Reporting to the Director, Product Management, the **Product Manager** will be responsible for working collaboratively with both internal and external stakeholders, and leading individual and group discussions to elicit, analyze, specify, manage, and confidently understand problems and effectively deliver quality solutions for our clients.

The responsibilities will include, but not be limited to:

- Working with internal and external stakeholders to understand the problems we want to help our clients solve
- Delivering quality solutions that solve those problems
- Acting as a product evangelist to build awareness and understanding of product benefits and capabilities

**WHAT WE ARE LOOKING FOR**:
At Multiview, we are client obsessed. Being tech-savvy with great communication and problem-solving skills are really important, but equally so are having a passion for driving client success and the desire to be a contributing member of our culture, where the genuine care of people is our compass.

If this sounds like you, read on

**WHAT YOU WILL DO**:

- Build, develop, and maintain a broad understanding of Multiview’s offerings, clients, and market to support product development and client engagement efforts
- Collaborate with developers, designers, software implementers, client support and other internal stakeholders to enhance our shared understanding of our client’s needs and deliver solutions that will empower our users
- Describe problems experienced by users and potential users in a way that inspires people to solve them
- Develop well-defined documents, including use cases, requirements, and acceptance criteria, to clearly communicate user pain points
- Conduct user research to validate requirements and solutions
- Drive our vision and product strategy across the organization, delivering on departmental and organizational goals
- Contribute to and review documentation and go-to-market materials
- Actively participate in continually improving processes and team initiatives
- Demonstrate Multiview’s core values, building and advancing the reputation of the company and its clients

**_ Key Relationships:_**
- Director, Product Management
- Product management and client-facing teams
- UX, Engineering and QA teams

**_ Work Environment:_**
- Work independently with mínimal supervision
- Extensive collaboration with team members and other departments
- Remote work option

**C**OMPETENCIES PORTFOLIO:
- **Stronger Together** -Product managers collaborate with a wide range of internal and external individuals and teams to collectively determine which problems to solve and deliver the best solutions. You must be able to provide recommendations and feedback in a productive, honest, and genuine manner to promote the product and organizational growth
- **Believe in Better** -You question the status quo and you understand the problems and prioritize the ones that are important for us to solve. You ask “why?” a lot and communicate clearly and efficiently when getting to the root of any problem.
- **Client Obsessed** -You must have strong interpersonal and customer service skills and be comfortable building rapport with clients to develop trust and confidence in our products and services. You keep the client’s interests top of mind.
- **People First** -You demonstrate high levels of emotional intelligence and empathy towards internal and external stakeholders.
- **Work Smart** -Translate data into successful product features while executing and overseeing activities such as discovery, requirement definition, roadmap development and feedback collection. You must be able to handle multiple assignments simultaneously to meet deadlines and prioritize tasks

**KNOWLEDGE, EXPERIENCE, AND SKILLS REQUIREMENTS**:

- A degree, diploma, certification, or equivalent in accounting, finance, or computer science
- **Experience Level**: 5-8 yrs. exp with at least 3 yrs of experience in a back-end business environment
- Proven ability to extract information from interviews, documents, test data, and hands-on work to understand underlying problems
- Demonstrated analytical, organization, interpersonal, and problem-solving skills
- Innovative thinker with a growth mindset
- Ability to work independently and manage a high volume of projects
- Resourceful and self-motivated with the ability to work under mínimal supervision and/or strict deadlines on multiple projects
- Ability to build relationships with stakeholders at all levels
- Willingness to be coached, mentored, and driven to reach your fullest potential
- Experience demonstrating Multiview’s core values, building, and advancing the reputation of the company and its clients

**WHAT WE WOULD LOVE TO SEE**:

- Minimum 3yrs of experience working with enterprise software
- Prior experience as a software product manager is an asset
- Knowledge of accounting and financial management
- Multiview Financial product or oth

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