Logistics Center Supervisor

6 months ago

Calgary, Canada EBlock Corp. Full time

Overview:
The Logistics Center Supervisor is responsible for supporting our operational processes, team coordination, and leadership initiatives. Mentors and develops team members and drives a positive team spirit, ensuring exceptional customer experiences.

**Responsibilities**:
What You Will Do:

- Roll up your sleeves and lead by example, stepping in wherever needed to support the team and mentor team members.
- Foster a positive and collaborative team environment, creating strong morale and spirit throughout your location.
- Assist in the recruitment, selection, onboarding, and training of a team of specialists, equipping them with the necessary tools and resources for success.
- Prioritize employee development by providing feedback, conducting performance check-ins, and setting goals to enhance individual and team performance.
- Recognize and reinforce individual and team accomplishments, utilizing existing organizational tools and programs while also finding new and creative methods of recognition.
- Generate and monitor regular reports to track key metrics, demonstrating a strong analytical mindset, and present findings to upper management.
- Support the execution of exceptional customer experiences by being hands-on and ready to jump in alongside the team, whether it's washing cars or delivering vehicles.
- Drive production and maintain operational efficiency in a fast-paced customer service environment, ensuring every detail of the market operates smoothly.
- Actively seek opportunities to improve the overall team experience, identifying areas for enhancement and implementing effective solutions.
- Address and effectively manage complex and sensitive issues, demonstrating strong problem-solving skills and a customer-centric mindset.
- Ensure strict adherence to health and safety practices, creating a secure and healthy work environment for all team members and customers.
- Performs miscellaneous duties as assigned.

Qualifications:
What You Will Need:

- Minimum of a High School Diploma or equivalent. College degree preferred
- 4+ years’ experience in the automotive or transportation industry with some supervisory skills.
- Problem solving aptitude to meet challenges with resourcefulness and innovative approaches.
- Proven success to work independently with mínimal supervision while working in a team environment.
- Able to drive both manual and automatic transmission vehicles.
- Must be detail-oriented, ability to provide exceptional customer service and be dependable.

Work Conditions:

- Schedule: Monday - Friday, 8:30am - 5:00pm
- Work environment outdoor work in varying weather conditions. Some indoor work related to general administrative duties.
- Manual dexterity may be required to use desktop computer, cell phone and peripheral.
- Physical Demands: Ability to work outside and be on foot for extended periods of time. Vision abilities required include close, distance, color and depth perception. Ability to walk medium to long distances during the workday.
- Overtime as required.

What We Offer:

- Competitive pay
- Medical, Dental & Vision
- RRSP with Match
- Company paid Group Life/AD&D insurance
- Paid time off
- Flexible working environment
- Continuous Learning
- And an amazing culture to top it all off

At E INC, in the spirit of pay transparency, we are excited to share our base pay as it is one part of our total compensation package and is determined within a range. The base pay range for this full-time position is $24.04 - $28.85, and this role may be eligible for discretionary bonuses or commission payments. Your base pay will depend on your skills, qualifications, experience, and location. In addition, our ranges are determined by role, level, and location.

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