Business Systems Analyst
3 weeks ago
About this opportunity
Recognized as an Employer of Choice in the National Capital Region, Giant Tiger’s Home Office provides a dynamic work environment with many opportunities for a fulfilling career. We are a Canadian owned and operated retailer (and proud of it), with a strong commitment to the community, and over 60 years of success. If you are looking for a challenging and stimulating career, Giant Tiger may be right for you. We believe in opportunities for growth & development, teamwork, and engagement.
Reporting to the Business Systems Manager, the Business Systems Analyst will join an established Supply Chain team with a strong emphasis on supply chain systems and processes. They will be responsible for identifying business opportunities through process & systems changes, by completing analysis, planning and executing quality assurance testing, and ensuring these changes are implemented effectively and successfully in order to realize the outlined business benefits.
**Giant Tiger Offers**:
Giant Tiger Store Discount
Flexible hybrid or remote work arrangement;
Health/Dental/Vision benefits;
24/7 access to onsite gym;
Full Service Cafeteria
Weekly summer barbeques and staff events all year;
Short term incentive plan
**Business Systems Analyst, Key Responsibilities**:
Advise business stakeholders on ways to make current processes and procedures more efficient to optimize productivity, often with technology.
Work directly with end user clients to validate proposed solutions and requirement definitions.
Analyze and communicate stakeholder needs by translating business requirements into software requirements. Develop specifications, requirements, diagrams and flowcharts for programmers to follow.
Liaise with technology vendors and ensure delivery against objectives.
Participate in vendor selection.
Provide references for users by writing and maintaining user documentation. Train end users where appropriate.
Participate in the development of test strategies, test plans and test cases.
Execute test strategies, test plans, test cases and test environments for UAT. Conduct system testing where required. Co-ordinate end user involvement for UAT.
Work with developers and technology vendors to make the appropriate changes.
Communicate test progress to project team.
Manage defects, and lead regular test status meetings to discuss issues, and outstanding defects with the test team, including internal and external development teams.
Work with project managers to implement cross-functional solutions
Assist as required on project implementation tasks
Communicate and escalate issues with projects and deliverables to enable timely management decisions to course correct.
Work after-hours as required on project tasks to ensure business is not impacted.
**Business Systems Analyst, Qualifications**:
3-5 years experience in a related field.
Strong understanding and passion for retail and digital technology.
Business Analysis Experience
Self-starter, high-energy, with ability to execute on business objectives.
Ability to foster a positive and motivating work environment, encouraging feedback and innovation.
Excellent communication skills including verbal, listening, written documentation, influencing, facilitation, presentation skills for technical or business audiences regardless of level.
Ability to plan and manage workload.
Experience with integrations between SaaS systems an asset.
Experience in AS400
Knowledge in Relex
Project management skills
Knowledge in SQL
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