Full Time Retail Store Manager
5 months ago
We now have an opportunity for a passionate, enthusiastic store manager to join our Fjällräven team in the **Victoria, BC **area
**WHAT WE OFFER**
When you join us at Fjällräven, expect the following benefits:
- 401(k) retirement program with employer match
- Financial wellness program, including financial coaching and loans
- Paid Time Off
- Opportunities for medical, dental, vision, critical illness, and accident insurance
- Product discounts and access to our outdoor events
- A sustainable product and operation
**ABOUT THE ROLE**
Our adventure at Fjällräven offers Store Managers the chance to be part of a growing, dynamic, and driven team that promotes values like sustainability and well-being.
As an on-the-ground ambassador in our retail store, you will promote Fjällräven’s core values, including:
- **Nature** - Our goal is to connect people to spend time in nature and to protect our planet's natural systems.
- **Economy** - We produce and sell high-quality, durable products and continuously innovate to provide high value to customers and our business for many decades to come.
- **Society** - We practice good corporate citizenship in the communities where we are present and aim to be a net contributor to a well-functioning society everywhere we do business.
- **Wellbeing** - We aim to respect each individual's integrity, treat people fairly, encourage a balanced life, and offer personal development.
This position is a **full-time exempt **Store Manager role located in our **Victoria, BC **retail store and reports to the Regional Manager.
**WHAT YOU WILL DO**
As the Store Manager, you are responsible for all aspects of retail store operations, its financial success, and the strategy and development of your team and community. You ensure the retail store's success in achieving its metrics within our core values. You also ensure that store principles are followed and provide exceptional guest experience through quality education, relationship building, and a best-in-class Fjällräven brand experience. We see employee diversity as a guiding principle in our employment policy. This means promoting the diversity of the company's individuals to attain the highest possible productivity, creativity, and efficiency.
**RESPONSIBILITIES FOR THIS POSITION INCLUDE**:
- Motivate, lead, and hold the team accountable to deliver and grow sales along with other metrics and KPIs
- Lead by example with the results within your store
- Create strategic schedules based on labor guidelines and performance to maximize the guest experience while minimizing payroll expenses
- Ensure full compliance with applicable labor and employment laws/regulations
- Encourage community development within your store; Manage/support community lead in creating events, relationship building, guide program, and corporate sales; Actively include a diverse community base in our goal to inspire the world to walk with nature.
- Recruit, hire and train a diverse team while effectively planning for future succession
- Responsible for clear, thoughtful communication with your team, peers, managers, and headquarters
**REQUIREMENTS FOR THE ROLE**
- Demonstrated ability for leadership (minimum of 2 years experience preferred)
- Flexibility in handling change
- Adaptation to new situations with innovative approaches
- Organizational and time management skills with proven aptitude to prioritize and manage workload and to instill a sense of urgency in others as necessary to meet deadlines and goals
- Customer service, relationship management, and business development skills
- Proven ability to analyze trends, processes, and procedures and to develop innovative and effective solutions for improved performance
- Strong overall business acumen with an ability to understand the direction, priorities, and goals of the organization
- Proven problem-solving, decision-making, critical thinking, and strategic thinking skills.
- Strong communication and interpersonal skills; presents a positive and professional image and is successful at achieving results through the effort of others
- Ability to effectively and respectfully collaborate with diverse teams to create a positive shopping experience and inclusive workplace environment for all
- Technology skills, including intermediate proficiency with Microsoft Office
**ABOUT US**
We are an international outdoor company with an aim to connect more people to nature. Our story begins in Sweden a few years back
It all started with a backpack. The founder of Fjällräven, Åke Nordin, was called into nature by his life-altering experiences in the outdoors. The backpack he used, however, was less inspiring. Uncomfortable and impractical, Åke was convinced there must be a better way and set out to create it.
Born out of passion and created for necessity, Åke's spirit of innovation, respect for nature, and desire to enable others to experience the outdoors still runs through our DNA at Fjallraven. Si
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