Whale Watch Wildlife Guide for Vancouver Whale Watch

4 weeks ago


Richmond, Canada Vancouver Whale Watch Full time

The Vancouver Whale Watch culture encourages individual initiative combined with a collaborative approach to deliver the finest whale watching experience for our guests. We value innovation and development that contributes both to business success and personal growth.

Since 1998, Vancouver Whale Watch has provided passengers with the adventure of a lifetime through unparalleled customer service, first-class vessels, the highest possible safety standards and added value from an on-the-water education of the west coast eco-system. We emphasize science and conservation while maintaining a fun and professional atmosphere

We are currently hiring part-time seasonal naturalist positions for our 2025 season

(duration is March 25th to October 31st)

**Job Description**:
The successful applicant will possess a natural ability to lead a group and share their passion and knowledge about our local marine wildlife with guests from all over the world. The Wildlife Guide’s primary responsibility is to assist the captain in ensuring the safety of the passengers and the vessel, at the same time providing a trip of a lifetime and the best whale watching experience ever

This will be a seasonal position that will start April and finish at the end of October. surrounding islands; transforming our fleet of zodiacs d educating the public about conservation of marine wildlife.

Job Requirements/Qualifications:
**Responsibilities**:

- Guide large groups of passengers on 3-5 hour whale watching tours aboard 12-passenger zodiacs and 38 to 47-passenger vessels
- Provide passengers a safe, fun and educational experience while travelling through the Gulf and San Juan Islands viewing marine wildlife
- Ensure vessels are equipped with necessary supplies for each tour
- Ensure vessels are tidy after each trip
- Report whale sightings information
- Support office staff with pre-trip and post-trip processes such as check-in and closing responsibilities
- Answer and assist with incoming telephone inquiries
- Assist guest and client issues and/or complaints with empathy with a focus on guest satisfaction and use Supervisor/Manager support when necessary
- Use point of sale processing system to process trip payments and retail sales
- Foster a strong culture of health & safety
- Participate in check-in process, ensuring a smooth experience for guests
- Receive phone bookings and record information accurately into reservation system

Application Process

Thank you in advance for your interest. We look forward to hearing from you.

**Job Types**: Part-time, Seasonal

Expected hours: 20 - 30 per week

Additional pay:

- Tips

Flexible language requirement:

- French not required

Work Location: In person

Expected start date: 2025-03-25



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