Front Office Hotel Clerk

1 month ago


Merritt, Canada KingQian Holdin Inc. Full time

Education: Secondary (high) school graduation certificate
- Experience: Will train
**Work setting**:

- Hotel, motel, resort
**Tasks**:

- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Investigate and resolve complaints and claims
- Process guests' departures, calculate charges and receive payments
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Handle wake-up calls
**Work conditions and physical capabilities**:

- Attention to detail
- Fast-paced environment
- Overtime required
- Standing for extended periods
- Work under pressure
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week


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