Business Systems Specialist

7 months ago

Toronto, Canada Metro Inc. Full time

**Position Title**:
***Business Systems Specialist

**Requisition ID**: 35464

**Career Group (ADSP)**:
***Administrative

**Division**:Supply Chain (80190525)

**Department**:
***Logistics and Distribution

**Work Location**:METRO ON - 5559 DUNDAS STREET W (#A-DUND)

**Province**:Canada : Ontario

**Position Type**:Permanent

**Joining our team has its advantages**
- Flexible schedule to promote work/life balance
- Telecommuting in hybrid mode
- Group insurance from the first day
- Very competitive pension plan
- Generous holiday policy
- Personal days
- Employee Assistance Program
- Free parking
- Opportunity for professional development

**Summary**:
**Specific Responsibilities**:

- Management of project execution of both technical and process driven initiatives. This will include the creation of new business process to support business plans. This may also include the management of temp resources as required
- Analysis, development and implementation of business process aimed at increasing accuracy and efficiency within the business
- Analyzing and solving issues escalated by the business. This includes complex analysis of data, determining root cause issues and working with Metro IT if the issue is system related
- Acting as Super User of specific area of expertise to both the business and Metro IT. This includes acting as the 2nd level support for system and process issues
- Responsible for a general technical and process knowledge of many areas of the business and to provide technical or functional advice on impacts to overall goals of the organization based on this knowledge
- Creation and editing of technical documentation

**Qualifications**:

- Post-Secondary education
- 5 - 7 years of relevant experience - grocery retail experience is an asset
- Process analysis is required, prefer lean six sigma or experience in other process improvement models
- Ability to manage multiple projects/tasks and ability to set appropriate priority levels
- Ability to analyze data including identifying issues and relationships within the data
- Advanced ability to use Microsoft Excel
- Working level of knowledge of SAP and Microsoft Office is an asset
- Travel to Montreal and/or Ottawa as necessary
- Evening and weekend work as required including on call as necessary

LI-HYBRID

**_
Metro values, respects and leverages the differences and competences of all employees from a variety of different backgrounds. We will consider all qualified applicants for employment._**

**_ _**

**_ Only applicants that meet the qualifications will be contacted._**

**_ We respectfully request no calls or unsolicited resumes from agencies._

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