Duty Manager
1 month ago
Are you an experienced team leader who inspires others to excellence?
Then let your career take off with ATS as a Duty Manager
ATS is an aviation services company operating in more than 50 cities across North America. We employ over 3,000 people servicing nearly 200 airline customers every day Our aviation roots span 45 years and our strong reputation in ground services and hospitality are the foundation of our success. We are committed to providing the highest level of quality service and continuing our track record of outstanding safety. As we continue to grow, we are looking for only the best in the industry.
**Job responsibilities**:
- Supervise and direct the work of ramp team members as they unload/unload and service aircraft
- Create and manage schedules to ensure adequate staffing for all ramp operations
- Assist recruiting team with hiring, and provide on-the-job training and ongoing team member professional development opportunities
- Serve as point person for customers and management to minimize or eliminate potential delays
- Observe and enforce all ATS and Airline safety regulations as well as company policies
- Assure that all GSE maintenance procedures are assigned and completed on each shift
- Read and interpret aircraft weight and balance loading instructions, hazardous materials identification labels, aircraft loading manifest and log flight information for billing purposes
- Actively search for and report to station management any future business opportunities
- Assist with all ramp team duties (safety walks, baggage/cargo handling, aircraft servicing, safely operating GSE around aircraft, etc.) as needed
**Qualifications**:
- Demonstrate strong communication skills to interact professionally with team members and customers
- Be at least 18 years old and possess a high school diploma, GED or work experience equivalent
- Have a valid driver’s license with a clean driving record
- Be able to pass a drug screen and obtain airport security clearance which includes an extensive employment, criminal record and residence background check
- Proof that you are fully vaccinated against COVID-19 with a vaccine recognized by the Public Health Agency of Canada
**Physical Requirements**:
- Lift up to 70 pounds (32 kg) on a regular basis
- Carry heavy items up and down jetway stairs
- Climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods
- Work outside in all types of weather, around jet and machinery noises
Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays. The successful ATS team member brings their “A” game every day with energy and enthusiasm, respect for their team, and the highest regard for safety
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