Housekeeper/room Attendant

2 weeks ago


Greater Sudbury, Canada TownePlace Suites Sudbury by Marriott Full time

**RESPONSIBILITIES**:

- Respond to direct guest requests in an empathetic and timely manner.
- Provide daily cleaning & sanitation per standards, including but not limited to: Public Areas, Guest Rooms, and Public Corridors.
- Complete Evening Service shifts as required.
- Ensure communication of maintenance issues in a timely manner.
- Maintain equipment in a clean and proper working order, reporting any concerns in a timely manner.
- Clean rooms, storage areas, to achieve standards of cleanliness and presentation, as dictated by Hotel and Corporate policy.
- Work with the Guest Services and Maintenance departments regarding the status of rooms, guest requests, and upkeep and repair issues.
- Ensure the correct handling of lost guest property in accordance with Hotel procedures.
- Ensure the safe storage, issue and effective use of cleaning materials and equipment as directed by manufactures on their Safety Data Sheets, (SDS).
- Ensure adherence to the Hotel’s policy regarding security of bedrooms and keys.
- To work and communicate in a professional and ethical manner with colleagues assisting where necessary to develop team spirit and to achieve standards of work and guest care as required by Hotel policy.
- Ensure correct placement of Fixtures, Furniture, and Amenities & Equipment.
- Maintain standards in compliance with Housekeeping Department Policies, Procedures and Practices.

**QUALIFICATIONS**:

- Experience in Housekeeping an asset.
- Ability to work varying hours including day, weekend and occasional Evening Service shifts.
- Ability to lift, carry & move 11 to 29 pounds, frequently 30 to 49 pounds, occasionally 50 to 75 pounds.
- Use the stairs frequently.
- Ability to tolerate cleaning chemicals.
- Ability to prioritize, problem solve and make decisions in support of superior guest service.
- Ability to communicate with Guests and Team Members in a concise, clear and empathetic manner.

**Job Type**: Part-time
Part-time hours: 15-20 per week

**Salary**: $15.50-$17.00 per hour

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Morning shift
- Weekend availability

Ability to commute/relocate:

- Greater Sudbury, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Cleaning: 1 year (preferred)

Work Location: In person

Expected start date: 2023-03-08



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