Client Engagement Worker/harm Reduction Worker

3 weeks ago

Ottawa, Canada Somerset West Community Health Centre Full time

**JOB POSTING**

**Position Title**: Client Engagement Worker/Harm Reduction Worker

**Program**: Opioid Agonist Treatment & Safer Supply Program

**Department**: Family Community Health & Harm Reduction

**Reporting to**: Clinical Manager, Harm Reduction

**Type**: 0.4 Term - contract ending March 31st, 2024

Relief hours available as needed

**Salary Band**: $26.20 per hour - $31.56 per hour

**Circulation**: Internal/External
- _____________________________________________

**About Us**

We are the Somerset West Community Health Centre (SWCHC), a non-profit, community-governed organization that serves over 16K clients annually. We provide a wide range of health care services such as primary health care, health promotion, community development, mental health and harm reduction. We are deeply connected to the communities we serve. We make our work meaningful for our community by striving to ensure that our team reflects the community we serve. We work within an anti-racism, anti-oppression framework that acknowledges systemic racism exists and seeks to ensure that systems are fair and equitable for everyone.

**Position Description**:
SWCHC is looking for a dynamic and flexible individual to work a hybrid position combined with the responsibilities of both a Harm Reduction Worker and a Client Engagement worker, to work within our Harm Reduction Team to support the Opioid Agonist Treatment (OAT) & Safer Supply Program.

Responsibilities include but are not limited to, scheduling clients, appointment registration, referrals, answering phones, maintaining medical files, requesting ROIs from other OAT clinics, support with urine sample collection, communicating with other sectors involved in client care (ex. justice system, health care systems).

This position will also include supporting the overall client engagement of the clinic space such as managing client flow, de-escalating potentially aggressive situations, overdose response and support, for clients of the clinic and may also include support for clients of the clinic including case management, outreach support and accompaniments.

It is imperative that the person selected for this position is both familiar and comfortable working with individuals who are actively using substances and may be in various states of intoxication, overdose or withdrawal and has knowledge and/or experience with OAT/SS programs. This position also requires the ability to work independently with many competing demands in a fast-paced environment, with a recognition of when to bring concerns to leadership and other team members.

We work within an anti-racism, anti-oppression framework that acknowledges systemic racism exists and seeks to ensure that systems are fair and equitable for everyone.

**Position Requirements**:

- Medical office assistant diploma (or equivalent knowledge, skills & experience)
- Degree in social work, or equivalent behavioural sciences education
- Commitment to working from a health equity and anti-oppressive lens
- Lived/living experience of drug use and/or experience in advocacy for persons who use drugs considered an asset
- Excellent knowledge and experience regarding harm reduction approaches
- Good understanding of health promotion, HIV and HCV transmission
- Experience with case management, outreach and care coordination
- Experience using electronic health records or case management systems
- Experience with clinical documentation
- Certification in GAIN Staged Screening & Assessment tool an asset
- Experience working within Medical Directives an asset
- Experience and knowledge in working with regulated health professionals an asset
- Certification in oxygen therapy and airway management an asset
- Trainings in the treatment of substance use disorder an asset

**Knowledge, Skills and Abilities**:

- Knowledge of best and emerging practices for Opioid Agonist Treatment and Safer Supply
- Strong ability for assessment & response of situations of risk to self or others
- Understanding and commitment to working from a Trauma Informed lens with a passion for working with clients who are considered high risk and who have not responded to traditional addiction/mental health interventions
- Superior understanding of privacy, consent and relevant legislation
- Ability to work independently, set priorities and manage time effectively
- Strong clinical assessment skills
- Demonstrated ability and clinical expertise working with clients in crisis
- Experienced in non-violent crisis intervention and de-escalation
- Capable in supporting clients with concurrent mental health distress presentations including psychosis, trauma, aggressive behavior and emotional dysregulation
- Knowledge of harm reduction approach and service delivery
- Sound organizational, critical thinking
- Superior communication, delegation and conflict resolution skills
- Valid CPR and First Aid
- Successful completion of police record check for vulnerable populations
- Valid driver’s

  • Harm Reduction Worker

    4 weeks ago

    Ottawa, Canada Sandy Hill Community Health Centre Full time

    **Internal/External Employment Opportunity** **Position Title**:Harm Reduction Worker **Component/Team**:Oasis **Status**:Casual (No guaranteed hours) **Salary Scale**:$25.43 - $30.63 hourly plus 4% vacation pay in lieu of benefits + 10% Premium to the hourly rate for hours worked on Saturday and Sunday **Start Date**:Immediately **APPLICATION...

  • Harm Reduction Worker

    2 weeks ago

    Ottawa, Ontario, Canada Sandy Hill Community Health Centre Full time

    Internal/External Employment OpportunityPosition Title:Harm Reduction WorkerComponent/Team:OasisStatus:Casual (No guaranteed hours)Salary Scale:$ $30.63 hourly plus 4% vacation pay in lieu of benefits + 10% Premium to the hourly rate for hours worked on Saturday and SundayStart Date:ImmediatelyAPPLICATION DEADLINE:May 24, 2024Position Description:The role of...

  • Harm Reduction Worker

    3 weeks ago

    Ottawa, Canada Sandy Hill Community Health Centre Full time

    **Internal/External Employment Opportunity** **Position Title**: Harm Reduction Worker **Component/Team**:Oasis **Status**: Permanent, 1.0 FTE Full-Time (35 hours per week) **Salary Scale**: $46,283 - $55,747 annualized salary plus benefits + 10% Premium to the hourly rate for hours worked on Saturday and Sunday **Start Date**:...

  • Harm Reduction Worker

    2 weeks ago

    Ottawa, Ontario, Canada Ottawa Inner City Health Full time

    Harm Reduction Worker (Peer) - Full Time and Part TimeThe role of the Trailer Harm Reduction (Peer) Worker is to assertively engage clients of the CTS in a trusting relationship and support them while they access services. The peer role is to engage, build rapport and advocate for clients while enforcing the rules that allow for the safe operation of The...

  • Harm Reduction Worker

    2 weeks ago

    Ottawa, Ontario, Canada Somerset West CHC Full time

    Position Title: Harm Reduction Worker (HRW)Consumption & Treatment Service (CTS)Type: 0.8 FTE PermanentSome Term and Casual positions also availableDepartment: Family Community Health & Harm ReductionReporting to: Manager, Harm ReductionSalary Band: $ $32.19Deadline: Wednesday - April 24, 202- _____________________________________About SWCHCWe are Somerset...

  • Harm Reduction Worker

    2 weeks ago

    Ottawa, Ontario, Canada Somerset West CHC Full time

    Position Title: Harm Reduction Worker (HRW)Consumption & Treatment Service (CTS)Position: Full Time PermanentDepartment: Family Community Health & Harm ReductionReporting to: Manager, Harm ReductionSalary Band: $ $32.19Deadline: Wednesday April 24- _____________________________________About SWCHCWe are Somerset West Community Health Centre (SWCHC), a...

  • Harm Reduction Worker

    2 weeks ago

    Ottawa, Ontario, Canada Somerset West Community Health Centre Full time

    JOB POSTINGPosition Title:Harm Reduction Worker (HRW)/Mobile Greeter (MG) Consumption & Treatment Service (CTS)Position: Term Full Time and Part Time Positions availableClassification: Counsellor Level 2Department: Family Community Health & Harm ReductionReporting to: Manager, Harm ReductionType: Multiple PositionsSalary Band: $ $32.19Reviewed: November...

  • Harm Reduction Worker

    4 weeks ago

    Ottawa, Canada Ottawa Inner City Health Full time

    Harm Reduction Worker (Peer) - Full Time and Part Time The role of the Trailer Harm Reduction (Peer) Worker is to assertively engage clients of the CTS in a trusting relationship and support them while they access services. The peer role is to engage, build rapport and advocate for clients while enforcing the rules that allow for the safe operation of The...

  • Harm Reduction Worker

    4 weeks ago

    Ottawa, Canada Ottawa Inner City Health Full time

    The role of the Trailer Harm Reduction (Peer) Worker is to assertively engage clients of the CTS in a trusting relationship and support them while they access services. The peer role is to engage, build rapport and advocate for clients while enforcing the rules that allow for the safe operation of The Trailer in compliance with the terms and conditions of...

  • Community Harm Reduction Peer Worker, Outreach

    3 weeks ago

    Ottawa, Canada Somerset West Community Health Centre Full time

    **JOB POSTING** **JOB TITLE**: Community Harm Reduction Peer Worker, Outreach Programs (DOPE, HCOW and Carlington daytime) **CLASSIFICATION**: Support Worker **JOB TYPE**: Multiple Casual and Part-time term positions available **DEPARTMENT**: Harm Reduction **REPORTS TO**: Manager, Harm Reduction **JOB TERM**: Ending March 31, 2024 with possibility of...

  • Harm Reduction Worker

    2 weeks ago

    Ottawa, Ontario, Canada Somerset West Community Health Centre Full time

    JOB POSTINGPosition Title:Harm Reduction Worker (HRW) Supervised Consumption & Treatment ServicePositions:Permanent 0.6 FTE, casual Positions also availableClassification:Counsellor Level 2Department:Family Community Health & Harm ReductionReporting to:Manager, Harm ReductionSalary Band:$ $32.19Reviewed:July 2023Reviewed by:Manager, Harm...

  • Harm Reduction Worker

    4 weeks ago

    Ottawa, Canada Somerset West Community Health Centre Full time

    **Position Title: Harm Reduction Worker (HRW)** **Consumption & Treatment Service (CTS)** **Type: 0.8 FTE Permanent** **Some Term and Casual positions also available** **Department: Family Community Health & Harm Reduction** **Reporting to: Manager, Harm Reduction** **Salary Band: $26.72 - $32.19** **Deadline**:Wednesday - April 24, 2024** -...

  • Harm Reduction Worker

    4 weeks ago

    Ottawa, Canada Somerset West CHC Full time

    **Position Title**: Harm Reduction Worker (HRW) Consumption & Treatment Service (CTS) **Position**: Full Time Permanent **Department**: Family Community Health & Harm Reduction **Reporting to**: Manager, Harm Reduction **Salary Band**: $26.72 - $32.19 **Deadline**: Wednesday April 24 - _____________________________________ About SWCHC We are Somerset...

  • Harm Reduction Worker

    4 weeks ago

    Ottawa, Canada Somerset West CHC Full time

    **Position Title**: Harm Reduction Worker (HRW) Consumption & Treatment Service (CTS) **Type**: 0.8 FTE Permanent Some Term and Casual positions also available **Department**: Family Community Health & Harm Reduction **Reporting to**: Manager, Harm Reduction **Salary Band**: $26.72 - $32.19 **Deadline**: Wednesday - April 24, 2024 -...

  • Harm Reduction Worker

    2 weeks ago

    Ottawa, Canada Ottawa Inner City Health Full time

    he role of the Trailer **Harm Reduction (Peer) Worker** is to assertively engage clients of the CTS in a trusting relationship and support them while they access services. The peer role is to engage, build rapport and advocate for clients while enforcing the rules that allow for the safe operation of The Trailer in compliance with the terms and conditions of...

  • Opiate Case Management Worker/client Engagement

    3 weeks ago

    Ottawa, Canada Sandy Hill Community Health Centre Full time

    **Internal/External Employment Opportunity** **Position Title**:Opiate Case Management Worker/Client Engagement Worker **Component/Team**:ICM **Status**:Contract ending on March 31, 2025, 1.0 FTE Full-Time (35 hours per week) **Salary Scale**:$53,435 - $64,355 annualized salary plus benefits **Start Date**:Immediately **APPLICATION DEADLINE: April 3,...

  • Homeless Crisis Outreach Worker

    2 weeks ago

    Ottawa, Ontario, Canada Somerset West Community Health Centre Full time

    JOB POSTINGPosition Title: Homeless Crisis Outreach WorkerClassification: Community Health Worker, Level 1Department: Family, Community Health & Harm ReductionReporting to: Manager, Harm ReductionPositions: 1.0 FTE term until March 31, 2024 with possibility of extension. Schedule includes some evenings and weekendsSalary Band: $27.54 per hour - $33.16 per...

  • Community Worker

    1 week ago

    Ottawa, Canada Sandy Hill Community Health Centre Full time

    **Internal/External Employment Opportunity** **Position**:Community Worker - Consumption and Treatment Services **Component/Team**:Oasis **Status**:Casual (No guaranteed hours) **Salary Scale**:$18.26 - $21.99 hourly plus 4% vacation pay in lieu of benefits **Start Date**:Immediately **APPLICATION DEADLINE: June 12, 2024 at 4:00 p.m.** **Position...

  • Child and Youth Worker

    4 weeks ago

    Ottawa, Canada Somerset West Community Health Centre Full time

    **JOB POSTING** **Position Title**:Child and Youth Worker **Classification**:Child and Youth Worker (with Diploma) **Department**:Family, Community Health and Harm Reduction **Reporting to**:Rochester Heights Community House Coordinator **Position type**:TERM 0.47 FTE (16.5 hours/week) **Pay Range**:$19.87 - 23.95/hours **Reviewed by**: Manager,...

  • Child and Youth Worker

    4 weeks ago

    Ottawa, Canada Somerset West Community Health Centre Full time

    **JOB POSTING** **Position Title**:Child and Youth Worker **Classification**:Child and Youth Worker (with Diploma) **Department**:Family, Community Health and Harm Reduction **Reporting to**:Rochester Heights Community House Coordinator **Position type**:TERM 0.47 FTE (16.5 hours/week) **Pay Range**:$19.87 - 23.95/hours **Reviewed by**: Manager,...