Bodyshop Receptionist
6 months ago
**Primary Responsibilities**
- First point of contact for the business
- Handle all inbound calls
- Schedule customer appointments
- Set customers' expectations to appointment details (transportation options, length of service, price estimate, etc.)
- Administrative duties
**Skills and Qualifications**
- Exceptional customer service skills, both in person, over the phone, and digitally.
- Strong computer skills, including Mitchell Repair Center software
- Team Player who works well within an office environment
- High attention to detail while maintaining efficiency
- Capable of conversing with others clearly and confidently
- Self-directed and able to manage time well under pressure
- Comfortable having difficult conversations to ensure customers' expectations are set correctly
- Able to seek information and fact found in response to customer inquiries
**Experience**:
- Customer Service: 2 years
- Previous Collision Industry Experience is preferred
**Job Types**: Full-time, Permanent
**Salary**: From $17.00 per hour
**Benefits**:
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site gym
- Paid time off
- Tuition reimbursement
- Vision care
**Experience**:
- bodyshop: 1 year (preferred)
- receptionist: 1 year (preferred)
Work Location: In person
-
Customer Service Representative/receptionist
1 month ago
Calgary, Canada CMP Collision Carstar Calgary N.E Full timeThe Bodyshop at CMP Automotive / Carstar Calgary N.E. is currently looking to fill a_**Customer Service Representative / Receptionist**_ position due to employee advancement and company growth. - Full time position - Hourly competitive wage - Monday to Friday - 8am-5pm shift - Entry level position, onsite training Kaizen Automotive Group is one of the...